Part-Time Reception & Admin at Pet Welfare Centre

Blue Cross For Pets; Newport; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Holiday entitlement

Wellbeing programmes

Private GP access

Health cash plan

Pension scheme

CPD support

Job summary

Blue Cross For Pets is seeking a Reception and Administration Assistant in Newport to be the welcoming face and organisational backbone of the Rehoming Centre. You will greet clients, support administrative processes, manage stock and cash, and work across departments to deliver excellent service.

The role is permanent, part-time (26.25 hours/week) on a two-week rotation, with shifts including Sundays. The team values empathy, resilience, and strong communication in a fast-paced environment.

Qualifications

• Experience delivering high level reception service in a fast paced and often emotional environment.
• Good verbal and written communication skills.
• Experience dealing with the public, handling enquiries by phone, email and in person.

Responsibilities

• Greet clients and manage a welcoming front of house in Newport.
• Ensure administrative processes run smoothly and accurately.
• Handle stock, pet movement coordination and cash handling.
• Collaborate with colleagues across departments to support client service and admin improvements.
• Collect and analyse visitor feedback to drive training and development.

Skills

Reception experience

Communication skills

Cash handling

Problem solving

Education

NVQ Level 2/3 in Customer Care

Tools

Computerised systems

Job description

Blue Cross For Pets is seeking a Reception and Administration Assistant in Newport to be the welcoming face and organisational backbone of the Rehoming Centre. You will greet clients, support administrative processes, manage stock and cash, and work across departments to deliver excellent service.

The role is permanent, part-time (26.25 hours/week) on a two-week rotation, with shifts including Sundays. The team values empathy, resilience, and strong communication in a fast-paced environment.