Pet Care Store Colleague — Growth & Perks

Pets at Home Limited; West Carr; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Attractive rates of pay

Paid holidays

Additional leave for birthdays, and so

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work in your

Career progression

Job summary

Pets at Home is hiring a Store Colleague to be at the heart of our pet care centres, delivering brilliant customer service and EXCEPTIONAL experiences that keep customers returning. This permanent role with contractual hours requires availability across 3-4 days per week, including weekends.

Shifts run from 7:00am to 7:15pm, with early starts supporting deliveries and stock processing and opportunities for progression within our retail environment.

Qualifications

• Excellent customer service and personalised support.
• Clear verbal and written communication with customers.
• Ability to resolve issues quickly and effectively.
• Keen to learn and develop in a retail environment.
• Capable of working toward sales targets.
• Works well in a team and supports store goals.
• Flexible to shift patterns including weekends.

Responsibilities

• Provide outstanding customer service and product knowledge.
• Assist with store operations, deliveries, and stock processing.
• Support achievement of store targets and KPI.
• Collaborate with colleagues to ensure a smooth shopping experience.

Skills

Outstanding Customer Service

Strong Communication Skills

Problem Solving

Learn Quickly

Target Driven

Teamwork

Flexibility

Job description

Pets at Home is hiring a Store Colleague to be at the heart of our pet care centres, delivering brilliant customer service and EXCEPTIONAL experiences that keep customers returning. This permanent role with contractual hours requires availability across 3-4 days per week, including weekends.

Shifts run from 7:00am to 7:15pm, with early starts supporting deliveries and stock processing and opportunities for progression within our retail environment.