Pet Care Retail Associate — Customer-Driven, Growth Path

Home Limited; Newtownabbey; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Holidays

Staff discount

Bonus scheme

Discounts

Charity work

Career progression

Birthday leave

Job summary

Pets at Home is looking for a Store Colleague in the United Kingdom to deliver outstanding customer service, uphold high pet care standards and ensure stores run smoothly. This permanent role requires availability across 3-4 days per week including Monday, Wednesday, Thursday and weekends.

Shifts run from 7:00am to 8:30pm, with mornings helping deliveries and stock processing to set the store up for success.

Qualifications

• Excellent customer service skills with a friendly approach.
• Clear verbal and written communication.
• Problem-solving and quick thinking.
• Eager to learn and develop in role.
• Ability to work toward targets in a busy retail setting.
• Collaborative and team-oriented.

Responsibilities

• Deliver outstanding customer service at all times.
• Assist with deliveries and stock processing during shifts.
• Support store operations to ensure smooth daily running.
• Maintain high pet care standards and relationships with customers.

Skills

Customer Service

Communication

Problem Solving

Willingness to Learn

Targets

Teamwork

Flexibility

Job description

Pets at Home is looking for a Store Colleague in the United Kingdom to deliver outstanding customer service, uphold high pet care standards and ensure stores run smoothly. This permanent role requires availability across 3-4 days per week including Monday, Wednesday, Thursday and weekends.

Shifts run from 7:00am to 8:30pm, with mornings helping deliveries and stock processing to set the store up for success.