Pet Care Receptionist: Warm Client Experience

Vets for Pets; Filton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

20% discount at Vet Group/Pets at Home

Access to discounts and cashbacks

In-house career development

Pension

Holiday allowance

Job summary

Filton Vets for Pets in Filton is seeking a Veterinary Receptionist to join our welcoming team. You will be the first point of contact for clients and their pets, providing clear information and support to ensure a positive visit.

This full-time role (38.75 hours) requires strong computer skills, the ability to handle payments, and a calm, friendly manner. We offer a supportive environment with discounts and pension benefits.

Qualifications

• Experience delivering high-quality client care in a busy reception, ideally in veterinary, retail, or healthcare.
• Strong communication and organisational skills are essential.
• Calm, patient, and empathetic with a passion for animal welfare.

Responsibilities

• Provide outstanding service to clients while supporting pets' wellbeing.
• Be the first point of contact for clients and their pets.
• Handle payments and book appointments.
• Coordinate day-to-day operations using the practice's online booking system.
• Maintain a friendly, professional atmosphere.

Skills

Excellent customer service

Communication skills

Friendly and welcoming

Team player

Tools

Computer literacy

Job description

Filton Vets for Pets in Filton is seeking a Veterinary Receptionist to join our welcoming team. You will be the first point of contact for clients and their pets, providing clear information and support to ensure a positive visit.

This full-time role (38.75 hours) requires strong computer skills, the ability to handle payments, and a calm, friendly manner. We offer a supportive environment with discounts and pension benefits.