Pet Care Omnichannel Growth Leader

Colgate-Palmolive; Woking; On-site; GBP 86,000 - 95,000; Full time

Job summary

Colgate-Palmolive is seeking a Customer Development Team Leader to oversee the Hill's UK Omnichannel business across Pet Specialty, eCommerce and Vet Corporate channels. You will set strategic direction and lead a team of six direct reports to drive growth in the UK and Ireland markets.

You will own the three-year omnichannel strategy, align with European partners, and partner with Finance to embed RGM, ROO and new forecasting tools.

Qualifications

• Bachelor's degree in Business, Marketing, Commercial Management, or related field.
• Extensive commercial experience in omnichannel retail, key account management, or eCommerce.
• Direct people management experience leading commercial teams.
• Ability to travel up to 25%.

Responsibilities

• Own the 3-year omnichannel strategy for Hills UK Omni Channel across Pet Speciality, eCommerce and Vet Corporate channels.
• Lead the team to execute the strategy with KPIs cascading into monthly processes.
• Recruit, onboard and develop personnel to create a high performing team working with the European customer team.
• Oversee financial delivery including Net sales, volume, margin targets in partnership with Finance.
• Lead integration of forecasting systems, ROI/ROO tools, and RGM frameworks to drive business performance.

Skills

Omnichannel retail

Key account management

eCommerce

People management

Education

Bachelor's degree in Business, Marketing, Commercial Management, or related field

Job description

Colgate-Palmolive is seeking a Customer Development Team Leader to oversee the Hill's UK Omnichannel business across Pet Specialty, eCommerce and Vet Corporate channels. You will set strategic direction and lead a team of six direct reports to drive growth in the UK and Ireland markets.

You will own the three-year omnichannel strategy, align with European partners, and partner with Finance to embed RGM, ROO and new forecasting tools.