Pest Control Officer

Dacorum Borough Council; Hemel Hempstead; On-site; GBP 26,000 - 38,000; Full time

Job summary

Dacorum Borough Council in Hemel Hempstead is seeking a Pest Control Officer to deliver treatments and surveys to a wide range of customers, joining a frontline service and working to high standards.

The role requires Level 3 pest management or proven experience; a UK driving licence and a DBS check will be completed. A work vehicle is provided during hours for operational duties, not for commuting, and there will be support to pursue Level 3 qualification where needed.

Qualifications

• Level 3 pest management qualification or demonstrable experience.
• Strong customer service and communication skills.
• Driving licence valid in the UK.
• Willing to work towards Level 3 qualification if required.
• Disclosure and Barring Service check will be completed.

Responsibilities

• Deliver pest control treatments and surveys to commercial and domestic customers.
• Provide a high-quality frontline specialist pest control service.
• Build strong relationships with customers and colleagues.

Skills

Pest control experience

Customer service oriented

Communication skills

Driving licence

Education

Level 3 pest management qualification

Job description

Ref: HO003

Job Description

Permanent

Ref: HO003

Are you experienced in pest control or looking to develop your career in this field? Are you friendly, motivated and committed to delivering an excellent service to customers? Are you looking for a new challenge? If so, we'd love to hear from you.

We are looking for an enthusiastic and customer-focused Pest Control Officer to provide a high-quality frontline specialist service, delivering pest control treatments and surveys to a wide range of commercial and domestic customers across the borough.

Applicants with relevant pest control experience and a Level 3 pest management qualification are encouraged to apply. However, we also welcome applications from candidates who can demonstrate suitable experience, skills and a genuine commitment to developing within the profession. Support will be provided for the successful candidate to work towards obtaining the Level 3 qualification where required.

You will need the ability to build strong and positive relationships with customers and colleagues, demonstrating tact, diplomacy and professionalism at all times. You will possess excellent verbal and written communication skills, be self-motivated and organised, and have the drive to achieve service standards and performance targets.

Applicants must have a driving licence that is valid in the UK. A work vehicle is provided during working hours for operational duties; however, it cannot be used for commuting. Applicants must therefore have a reliable means of travelling to and from their normal place of work.

A Standard check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions.

The deadline for applications will be midnight on the closing date shown in the advert details.

Information for applicants on Local Government Reorganisation

The Council is going through a major change as part of Local Government Reorganisation (LGR) and devolution. This means that the district and borough councils in Hertfordshire will be replaced by a smaller number of new unitary councils.

The aim is to make local government simpler and more efficient, improve services for residents, and bring decision-making closer to the communities we serve.

What This Means For You

If you join Dacorum Borough Council between now and 31 March 2028, you will move to a new organisation on 1 April 2028. Your role will transfer to the new authority, but the way you work and who you report to may change.

While this may be different from what you are used to, it is also a rare and exciting opportunity to join Dacorum at a time of real change.

You will have the chance to help shape the future of local services and be part of building something new.

The new unitary councils will create opportunities for innovation, growth, and better public services. They will offer a more joined-up and forward-looking working environment for employees.

We are committed to supporting our staff and continuing to deliver high-quality services for residents throughout this change.

Together, we are building a better future.