Standby Community Control Room Operator

Dacorum Borough Council; Hemel Hempstead; On-site; GBP 17,000 - 23,000; Part time

Benefits offered by this job

Flexible working

Holiday pay

Comprehensive training

Job summary

Dacorum Borough Council operates the Community Control Centre, monitoring services 24/7. The role focuses on operating the CCTV system and related equipment, with duties including recording information, reporting, and light administration. You must be available for 12-hour day/night shifts, including weekends, and a DBS check will be undertaken.

Applications close at midnight on the specified closing date. This is part of the Local Government Reorganisation process affecting Hertfordshire's

Qualifications

• Good observation and computer skills are required.
• Willingness to work 12-hour day/night shifts, plus weekends.
• A Standard DBS check will be undertaken before appointment.

Responsibilities

• Operate CCTV system and other equipment (radio links).
• Record information and write reports.
• Carry out basic administration tasks as required.

Skills

Observation

Computer skills

Report writing

Administration

Tools

CCTV system

Radio links

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference REQ0003225 Application closing date 27/09/2026 Salary £14.56 per hour (inclusive of London Fringe Weighting) Package Comprehensive Training, Flexible Working and Holiday Pay Contractual hours 0 Basis Zero Hours Attachments Community Control Centre Officer - Job Description March 2026.docx Community Control Centre Officer - Person Specification April 2026.docx

Dacorum Borough Council operates a successful Community Control Centre monitoring a range of services including Closed Circuit Television Cameras. The key to success depends on those employed in the control room. The control room operates 24 hour a day, 365 days a year.

We are looking for a keen enthusiastic person with good observation and computer skills. The job is primarily to operate the CCTV system and other equipment (radio links), but will include other duties such as the recording of information, writing reports and other basic administration tasks.

The successful candidate must be able to work at short notice covering a 12 hour day and night shifts, and weekends.

The deadline for applications will be midnight on the closing date shown in the advert details.

A Standard check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions.

The deadline for applications will be midnight on the closing date shown in the advert details.

Information for applicants on Local Government Reorganisation – May 2026

What is Local Government Reorganisation?

The Council is going through a major change as part of Local Government Reorganisation (LGR) and devolution. This means that the district and borough councils in Hertfordshire will be replaced by a smaller number of new unitary councils.

The aim is to make local government simpler and more efficient, improve services for residents, and bring decision-making closer to the communities we serve.

What this means for you

If you join Dacorum Borough Council between now and 31 March 2028, you will move to a new organisation on 1 April 2028. Your role will transfer to the new authority, but the way you work and who you report to may change.

While this may be different from what you are used to, it is also a rare and exciting opportunity to join Dacorum at a time of real change.

You will have the chance to help shape the future of local services and be part of building something new.

The new unitary councils will create opportunities for innovation, growth, and better public services. They will offer a more joined-up and forward-looking working environment for employees.

We are committed to supporting our staff and continuing to deliver high-quality services for residents throughout this change. Together, we are building a better future.