Personal Training Manager

Global Sports Jobs Limited; Greater London; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

33 days annual leave

The Peoples Pension

Virgin Active membership for employee

Discounts across Virgin

Virgin Family membership

20% off food at KAUAI

Salary Finance access

Health Heroes counselling

Dexters letting services

ePoints discounts

Job summary

Virgin Active is seeking a Part-time Personal Training Manager to lead the club's PT proposition, aligning plan, targets and member journeys with other club management. The role focuses on driving PT penetration, revenue and strong member retention.

You will recruit and develop PT staff, deliver onboarding, maintain high service standards and ensure safety, brand and compliance across operations. 20 hours per week.

Qualifications

• Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification.

Responsibilities

• Own the Personal Training weekly plan with clear actions, targets and reviews.
• Drive PT penetration, DD uptake and revenue through new client acquisition and strong member retention.
• Deliver exceptional member journeys and outcomes, elevating session quality, consultations and trials and ensuring a seamless path from first purchase to long-term engagement.
• Recruit, develop and retain top PT talent, hiring qualified trainers, delivering structured 12-week onboarding, and running mentorship programmes.
• Build a high-performance culture aligned to the company purpose, holding regular 1:1s and progression reviews, motivating through recognition and fostering a fun, results-driven team environment.
• Use data and digital to drive results, translating dashboards into weekly actions across penetration, productivity, conversion, bookings and churn, and keeping PT profiles compelling and up to date.
• Uphold brand standards, safety and compliance, ensuring safe practice, safeguarding, floor standards, current certifications and up-to-date risk assessments.
• Collaborate cross-functionally to maximise impact, partnering with GM, Product, Membership and Group Exercise to align targets, lead flow, promotions, pilots and new SOPs.

Skills

PT Level 3/4

CIMSPA equivalent

Education

PT Level 3/4 or CIMSPA

Job description

About the Role

The Personal Training Manager works alongside other club management to ensure that the in-club product offering is fully synchronised and available to members. This part-time role, at 20 hours per week, sits within the Product Team and is focused on the club's Personal Training proposition.

Key Responsibilities

• Own the Personal Training weekly plan with clear actions, targets and reviews, driving PT penetration, DD uptake and revenue through new client acquisition and strong member retention.
• Deliver exceptional member journeys and outcomes, elevating session quality, consultations and trials and ensuring a seamless path from first purchase to long-term engagement.
• Ensure best-in-class PT operations, maintaining strong in-club processes, system adherence, timely resolution of flagged sessions and robust end-to-end member journeys.
• Recruit, develop and retain top PT talent, hiring qualified trainers, delivering structured 12-week onboarding, and running mentorship programmes, workshops and targeted coaching.
• Build a high-performance culture aligned to the company purpose, holding regular 1:1s and progression reviews, motivating through recognition and fostering a fun, results-driven team environment.
• Use data and digital to drive results, translating dashboards into weekly actions across penetration, productivity, conversion, bookings and churn, and keeping PT profiles compelling and up to date.
• Uphold brand standards, safety and compliance, ensuring safe practice, safeguarding, floor standards, current certifications and up-to-date risk assessments.
• Collaborate cross-functionally to maximise impact, partnering with GM, Product, Membership and Group Exercise to align targets, lead flow, promotions, pilots and new SOPs.

Required Experience & Qualifications

• Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification.

Salary

£15.81-£15.81 GBP

Benefits & Perks

• 33 days annual leave excluding bank holidays, plus a Celebration Day, with encouragement to take leave.
• Access to The Peoples Pension, with company contributions at 3%.
• Complimentary Virgin Active membership for the employee and a buddy, plus free membership for children and access to Club V.
• Discounts across Virgin Active, including guest passes and 50% off PT sessions.
• Membership of Virgin Family, enabling communication with colleagues across Virgin Group, plus discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans, savings plans and personal finance support.
• Health Heroes employer assistance programme offering 6 free counselling sessions.
• Complimentary corporate letting services through Dexters, with no tenant charges.
• Access to ePoints, offering online discounts to retailers.

About the Company

Virgin Active offers the opportunity to be part of a brand redefining the future of wellness, within a premium environment with industry-leading facilities, development and progression opportunities aligned to your level, access to a vibrant, engaged member community, and a platform to build your career, reputation and impact.