Personal Medical Secretary

The Methodist Church in Britain; Knowsley; Presencial; GBP 21.000 - 28.000; Jornada completa

Descripción de la vacante

Three full-time Personal Medical Secretary posts in the Clinical Support Services Division of Mersey and West Lancashire Teaching Hospitals NHS Trust, supporting consultants in respiratory, trauma and orthopaedics, or general surgery, with the specialty agreed at interview.

The work centres on diaries, clinical correspondence and audio typing, minute taking, and handling referrals, investigations and patient queries for the clinical team.

Formación

• GCSE standard or higher, including literacy and numeracy.
• RSA 3 typing or word processing.
• RSA 3 medical audio typing.
• Medical terminology knowledge.

Responsabilidades

• Provide secretarial support to consultants and the wider clinical team.
• Manage diaries, appointments, and travel and accommodation arrangements.
• Type clinical correspondence and discharge summaries from audio dictation, following SOPs.
• Check clinical letters so follow-up arrangements and investigations are in place, and correct gaps.
• Liaise professionally with patients, clinicians and departments.
• Ensure timely handling of referrals, investigations and patient queries.
• Prepare presentation documents, arrange meetings, circulate agendas and papers, and take minutes.

Conocimientos

Excellent IT skills

Organisational skills

Professional communication

MS Office

Educación

GCSE or higher

Descripción del empleo

Three full-time Personal Medical Secretary posts in the Clinical Support Services Division of Mersey and West Lancashire Teaching Hospitals NHS Trust, supporting consultants in respiratory, trauma and orthopaedics, or general surgery, with the specialty agreed at interview. The work centres on diaries, clinical correspondence and audio typing, minute taking, and handling referrals, investigations and patient queries for the clinical team. The posts sit in fast-paced specialties on a Monday to Friday, 37.5-hour pattern, and previous applicants are not eligible. Medical audio typing and medical terminology are needed, and the job description is under AfC review and may change.

What the job involves

• Provide secretarial support to consultants and the wider clinical team
• Manage diaries, appointments, and travel and accommodation arrangements
• Type clinical correspondence and discharge summaries from audio dictation, following SOPs
• Check clinical letters so follow-up arrangements and investigations are in place, and correct gaps
• Liaise professionally with patients, clinicians and departments
• Ensure timely handling of referrals, investigations and patient queries
• Prepare presentation documents, arrange meetings, circulate agendas and papers, and take minutes
• Operate the bring forward and filing systems
• Inform relevant staff of consultant annual and study leave, and amend clinic and theatre lists
• Keep consultants informed of how junior doctor leave may affect the service
• Manage on-call rotas when requested in the absence of the Rota Co-ordinator, and liaise with Medical Staffing for locum cover
• Handle urgent requests from the clinical team in liaison with the Clinical Director

What’s required

Qualifications

• GCSE standard or higher
• RSA 3 typing or word processing
• RSA 3 medical audio typing
• Medical terminology knowledge

Experience

• Previous medical secretary experience
• Medical audio typing experience
• Minute taking
• Microsoft Office experience

Skills & knowledge

• Excellent IT, word processing and keyboard skills
• Excellent organisational skills and workload prioritisation
• Good English and professional communication at all levels
• Use of Word, Excel, Access and PowerPoint

Other

• Working independently, using own initiative
• Reliable and conscientious, with control in stressful situations
• Working as part of a team
• Maintaining confidentiality at all times

Nice to have

• Shorthand or speed writing
• Secretarial diploma
• ECDL
• CLAIT award
• Two years' experience in a similar role, or equivalent knowledge
• Using initiative to solve problems
• Knowledge of Trust computer systems