Medical Secretary - Gastroenterology and Hepatology

The Methodist Church in Britain; Grimsby; In loco; GBP 26.000 - 34.000; Tempo pieno

Descrizione del lavoro

Liverpool University Hospitals NHS Foundation Trust is seeking an experienced medical secretary to support the Gastroenterology/Hepatology administration team. The role involves providing a comprehensive secretarial service to consultants and specialty teams, managing referral pathways, typing from audio, and circulating papers.

The post emphasizes fast, accurate keyboard skills and NHS secretarial experience, with responsibilities including organising workload, training staff, and ensuring

Competenze

• GCSE/O level standard or higher.
• Knowledge of medical terminology.
• Secretarial qualification or equivalent experience.
• RSA/OCR Level 3 typing, word processing and audio typing, or equivalent.

Mansioni

• Provide a comprehensive secretarial service to the care group, endoscopy, consultants and speciality teams with minimal supervision.
• Manage and maintain patient referral pathways and track referrals/appointments to ensure timely reviews.
• Type clinical correspondence from audio transcription and prepare discharge summaries as required.
• Support consultants with non-clinical work such as presentations, agendas, minutes and circulating papers.
• Mentor, train and supervise relevant staff as required.
• Ensure confidentiality and compliance with Trust policies in handling information.

Conoscenze

Keyboard skills

Microsoft Office

Organisation

Communication

Teamwork

Supervising staff

Data confidentiality

Formazione

GCSE/O level or higher

Secretarial qualification or equivalent

Strumenti

RSA/OCR Level 3 typing

Audio typing

PAS system knowledge

Descrizione del lavoro

This ten-month fixed-term post, with a possible extension or secondment, sits in the Gastroenterology/Hepatology administration team at Liverpool University Hospitals NHS Foundation Trust. The post-holder supports consultants and specialty teams across gastroenterology, hepatology and endoscopy, handling referral pathways, clinical typing and meeting minutes. The work is done with little supervision, organising own workload and covering colleagues across the department. Fast, accurate keyboard skills are essential, and NHS medical secretarial experience is valued.

What the job involves

• Provide a comprehensive secretarial service to the care group, endoscopy, consultants and speciality teams with minimal supervision
• Manage and maintain 18-week referral-to-treatment pathways, including tertiary referrals to external trusts, recorded accurately on PAS
• Track referrals and follow-up appointments so patients are reviewed promptly, including inpatient referrals
• Type clinical correspondence from audio transcription and type discharge summaries as appropriate
• Support consultants with non-clinical work such as presentations, documents, agendas, minutes and circulating papers
• Mentor, train and supervise relevant staff as required
• Handle annual leave requests and sickness absence return-to-work interviews
• Inform the right staff of consultant annual and study leave, and keep consultants informed of junior doctor leave
• Act on all patient-care correspondence in a timely manner
• Resolve queries using own judgement and knowledge, or refer them to the appropriate person
• Cover colleagues' leave and promote effective flows so the office runs smoothly
• Organise own workload, co-ordinate with other medical secretaries, cross-cover where possible, and keep all information confidential

Qualifications

• Educated to GCSE/O level standard or higher
• Knowledge of medical terminology
• Secretarial qualification or equivalent experience
• RSA/OCR Level 3 typing, word processing and audio typing, or equivalent

Experience

• Demonstrable experience as a medical secretary in an NHS office environment
• Excellent IT skills with experience of all Microsoft Office packages

Skills & knowledge

• Excellent keyboard and word processing skills, with legible handwriting
• Professional, courteous communication at all levels
• Excellent organisation, time management and prioritising to meet deadlines
• Ability to work individually or as part of a team
• Excellent interpersonal and influencing skills
• Experience of supervising and motivating a team

Other

• Compliance with Trust policies and procedures
• Understanding of confidentiality under the Data Protection Act
• Willingness to undertake further training as the post requires
• Adaptable, eager to learn and able to stay in control in stressful or sensitive situations

Nice to have

• ECDL or equivalent
• Shorthand
• Knowledge of the internal PAS system
• Understanding of Trust internal policies