This 12-month, part-time Senior Medical Secretary post leads the administrative team in the Respiratory Service at Stoke Mandeville Hospital. The work centres on a full medical secretarial service: audio typing clinic letters and reports, transcribing handwritten clinical notes that contain advanced terminology, organising clinic sessions and running the department's office day to day. The post also manages a team of medical administrative staff and requires travel between the trust's three hospital sites. Internal applicants can apply for secondment, but need line manager endorsement before applying.
What the job involves
- Deliver a full, high-quality medical secretarial service, including timely audio typing of clinic letters, reports and clinical documentation
- Organise group clinic sessions and provide general administrative support for the department
- Transcribe handwritten clinical notes and audio dictation, including advanced medical terminology, correcting grammar for clarity and consistency
- Act as first point of contact for the department, resolving enquiries or delegating them to other team members
- Manage the day-to-day running of the office, prioritising workload to meet deadlines and keep correspondence moving
- Produce and distribute outpatient letters, clinic results and other departmental correspondence to Trust standards
- Manage a team of medical administrative staff
- Handle information in line with GDPR and Trust confidentiality guidelines
- Complete tasks efficiently, accurately and within agreed timeframes
- Interpret varied pronunciations when transcribing dictation
What’s required
Qualifications
- GCSE grade C or above, or equivalent, in English language
- RSA II typing, or equivalent
- Medical secretarial or medical terminology course, or equivalent demonstrated ability
Experience
- Experience of working in a busy office environment
- Experience of audio typing
- Experience of working with highly confidential data
Skills & knowledge
- Knowledge of Microsoft Office products
- Good written and telephone communication skills to liaise with staff at all levels
- Ability to organise and prioritise a busy workload
- Happy to work as part of a team
- Ability to cover the duties of other secretarial staff
Other
- Willing to travel between the three hospital sites within the trust
- Able to maintain a flexible approach to the role and duties
Nice to have
- Experience of working within the NHS in a similar setting
- Knowledge of the Data Protection Act 1998 and maintaining patient confidentiality
- Knowledge of Trust systems
What’s offered
- Learning and development opportunities to support career progression
- Flexible and agile working
- Generous annual leave entitlement
- NHS pension
- Access to NHS discount schemes
- Health and wellbeing services