Personal Injury Claims Handler – Hybrid (12-Month FTC)

1st Central; Haywards Heath; Hybrid; GBP 25,000 - 38,000; Full time

Job summary

1st Central is seeking a Personal Injury Handler to join the Personal Injury team in Haywards Heath, West Sussex on a 12-month fixed term contract. You will be responsible for guiding claims from initial contact to resolution, applying strong knowledge of PI procedures and maintaining empathy with clients.

The role offers in-office training for the first three months, followed by a hybrid model with four days at home and one day in the office.

Qualifications

• Third-party injury claims experience preferred.
• Strong communication with clients, insurers and solicitors.
• Proactive negotiator aiming for fair settlements.
• Ability to meet stringent legal deadlines.

Responsibilities

• Guide PI claims from initial contact to case resolution.
• Communicate clearly with clients, insurers and solicitors.
• Maintain empathy and build strong working relationships.

Skills

Investigative mindset

Excellent communication

Negotiation

Deadline driven

Job description

1st Central is seeking a Personal Injury Handler to join the Personal Injury team in Haywards Heath, West Sussex on a 12-month fixed term contract. You will be responsible for guiding claims from initial contact to resolution, applying strong knowledge of PI procedures and maintaining empathy with clients.

The role offers in-office training for the first three months, followed by a hybrid model with four days at home and one day in the office.