Personal Injury Claims Specialist - 12-Month FTC | Hybrid

First Central Insurance Management Ltd

Haywards Heath

Ibrido

GBP 24.000 - 34.000

Tempo pieno

7 giorni fa

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Descrizione del lavoro

1st Central is seeking a Personal Injury Handler to join our Personal Injury team on a 12-month fixed-term contract based in our Haywards Heath, West Sussex office. This role involves triaging and processing MoJ/OIC portal claims from initial contact to stage 1 conclusion and managing a portfolio of PI claims through to resolution.

You will work flexibly with the first 3 months in the office full-time for training, then hybrid with 4 days at home and 1 day in the office.

Competenze

Investigative mindset to gather facts and review documents to build cases.
Clear communication with clients, insurers and solicitors.
Confident negotiation with insurers and third parties to reach fair settlements.
Ability to manage key claim deadlines and respond promptly to meet legal requirements.

Mansioni

Triage and process MoJ/OIC portal claims from start to stage 1 conclusion.
Own and manage Personal Injury claims via OIC/MoJ portals from receipt to conclusion; contact policyholders, witnesses and third parties to assess liability and keep informed.
Manage inbound and outbound calls.
Ensure files are reserved accurately and promptly per reserving philosophy.
Assess basic liability decisions.
Negotiate with customers, suppliers, unrepresented claimants and third-party representatives as appropriate.
Identify potential fraud indicators for referral.