Personal Banker (6 months)

JR United Kingdom; Milton Keynes; On-site; GBP 26,000 - 30,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Kundenservice-Personal Banker in Milton Keynes. In dieser Rolle sind Sie der erste Ansprechpartner für Kunden und bieten herausragenden Service. Ihre Aufgaben umfassen die Unterstützung von Kunden bei ihren Bankgeschäften und die Identifizierung von Möglichkeiten, um ihnen bei einfachen Finanzprodukten zu helfen. Sie werden umfassend geschult und haben die Möglichkeit, einen anerkannten Abschluss zu erwerben. Dies ist eine großartige Gelegenheit, Ihre Karriere im Bankwesen zu starten und Teil eines unterstützenden Teams zu werden.

Benefits

33 Tage Urlaub

Monatlicher Beitrag zur Altersvorsorge

Flexible Belohnungsprogramme

Qualifications

• Motiviert, kundenorientiert und bereit, neue Fähigkeiten zu entwickeln.
• Starke Kommunikationsfähigkeiten und Teamarbeit sind erforderlich.

Responsibilities

• Erster Ansprechpartner für Kunden und Bereitstellung von herausragendem Service.
• Proaktive Gespräche führen und Kunden bei Bankgeschäften unterstützen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Aufmerksamkeit für Details

Interpersonelle Fähigkeiten

Teamarbeit

Education

Foundation Certificate in Responsible Banking

Job description

Join us as a Customer Service, Personal Banker in Milton Keynes.

Job Details

• You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
• We’ll look to you to proactively find ways to continually enhance our customer banking experience.
• We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skills with full training.
• This job does not meet Skilled Worker visa sponsorship requirements.
• We’re offering this role on a temporary basis until 20th December 2025.

What you'll do

As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

• Having proactive conversations, understanding the needs of our customers and helping them with their banking needs.
• Completing general banking requests such as payments, balance inquiries, and transfers.
• Helping customers to understand the different ways they can bank with us and the range of services we can offer.
• Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience.

The skills you'll need

To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer-centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

• A passion for customer service and strong attention to detail.
• The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals.
• Strong interpersonal skills and the ability to work well as part of a team.
• The commitment to develop new skills and responsibilities.

How we’ll reward you

You’ll join us on a competitive salary starting at £26,010 pro-rata for the hours you work.

You’ll also benefit from:

• A range of protection, healthcare, and lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme.
• A generous holiday entitlement of 33 days, pro-rata for hours worked.
• A monthly contribution to your retirement fund.

Additional Information

You’re joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You’ll need to be flexible in terms of the hours you work, typically during branch opening hours between 9am and 5pm, Monday to Friday, with rotational Saturdays and some bank holidays.

Your journey starts with a comprehensive training programme where you’ll gain a range of new skills and confidence. You’ll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open further career opportunities.