Personal Assistant to Head of Department

Financial Conduct Authority; City of Edinburgh; Hybrid; GBP 28,000 - 44,000; Full time

Job summary

A leading regulatory body in the UK is seeking a Personal Assistant to the Head of Department in Edinburgh. The role involves supporting senior management, managing communications, and ensuring smooth operations within the department. This fixed-term position offers a competitive salary and various benefits, including hybrid working options and professional development opportunities.

Benefits

25 days holiday plus bank holidays

Hybrid working (up to 60% from home)

Private healthcare

Non-contributory Pension

Life assurance

Income protection

Qualifications

• Prior experience as a Personal Assistant required.
• Ability to maintain security and confidentiality of information.
• Skilled in engaging with and influencing stakeholders.

Responsibilities

• Provide professional assistance to the Head of Department.
• Oversee inbox management and prepare agendas for meetings.
• Investigate queries and manage departmental communications.

Skills

Organisational Skills

Communication Skills

Relationship Building

Tools

Microsoft Outlook

Excel

Word

PowerPoint

OneNote

Job description

Personal Assistant to Head of Department

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Personal Assistant to Head of Department

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Join to apply for the Personal Assistant to Head of Department role at Financial Conduct Authority

Title – Personal Assistant to Head of Department (9 Month Fixed-Term Contract)

Division – Authorisations

Salary - National (Edinburgh and Leeds) ranging from £28,800 to £43,100 and London £31,600 to £47,400 per annum (Salary offered will be based on skills and experience)

About The FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Team

The Authorisations Division ensure firms and individuals who apply to us to be authorised or approved understand how we test that they will comply with our regulation. We use authorisation to help deliver our public offer, and as a tool to protect consumers from the harm that can be caused by bad conduct in the financial services industry. An opportunity has risen for a Personal Assistant to support the Head of Department for Controllers & Cancellations Department in Authorisations. This is an exciting opportunity to be involved and help this busy department continue to thrive. Controllers & Cancellations department deals with applications for Change in Control and Cancellations from firms across all financials services sectors.

What will you be doing?

• Provide professional assistance to the Head of Department, handling information and progressing actions as needed, which includes liaising with senior management, external stakeholders and their offices
• Oversee inbox management by monitoring emails, preparing agendas for the management meetings and following up actions where necessary
• Investigate queries, manage departmental communications and support management with ad hoc tasks
• Oversee agendas, meeting papers and pending actions for stakeholders in attendance, while coordinating briefings effectively
  
  

What will you get from the role?

• Gain deep understanding of departmental functions, process and priorities
• Great opportunity to learn and expand internal knowledge
• Play an integral role in supporting the leadership and strategic direction of the department
• Exposure to senior stakeholders throughout Authorisations and the FCA
• Opportunity to step up within the organisation to provide essential support, ensuring smooth operations and decision-making
  
  

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Prior experience as a Personal Assistant with exceptional organisational skills
• Experience in building and maintaining strong relationships with senior stakeholders
• Experience using Microsoft Outlook, OneNote, Excel, Word and PowerPoint
  
  

Essential

• Ability to maintain security, trust and confidentiality of information is of paramount importance in this role
• Able to manage competing priorities and work effectively within tight deadlines
• Skilled in engaging with and influencing internal and external stakeholders
• Strong team player with the ability to drive work forward independently
• Excellent communication skills, which can be adapted to meet the needs of your audience
• Flexibility to adapt and react to changing circumstances, reprioritising as necessary; willingness to take on new tasks and responsibilities
  
  

Our Values & Diversity

We are proud to be an inclusive employer, and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

Benefits Of Working At The FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection
  
  

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Senior Professional Support – Corporate
• Advert Closing Date: 30th May 2025 (Midnight)
• CV Review/Shortlist: 3rd June 2025
• Competency Based Interview: WC 9th June 2025
  
  

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contact Rumana Hussain at [e-mail]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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