Personal Assistant / Office Coordinator

Pertemps Bond; Redditch; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Office in Redditch

Growth opportunities

Supportive team

Develop new skills

Close with senior leadership

Job summary

Pertemps Bond in Redditch is seeking a Personal Assistant / Office Coordinator to provide essential administrative and coordination support. You will be the central point of contact, managing diaries, handling enquiries, and ensuring smooth office operations.

The role combines PA, coordination and general administration, with opportunities to interact with senior leadership and influence daily business activity. A proactive, detail‑oriented communicator will thrive here.

Qualifications

• Previous coordinator or PA experience is essential.
• Administrative and office coordination background is required.
• Strong organisational skills with attention to detail.
• Ability to manage multiple priorities and deadlines.
• Proficient IT skills with MS Office, especially Outlook, Word and Excel.
• Accurate, efficient typing and excellent written/verbal communication.
• Professional telephone manner and discretion when handling information.
• Independent work ethic with initiative and a positive attitude.

Responsibilities

• Act as the initial point of contact for telephone and email enquiries.
• Record contact details, requirements and information accurately.
• Manage, book and confirm appointments; keep diaries up to date.
• Attend meetings, take minutes and follow up on actions.
• Assist with progression of sales and lettings; follow up tasks promptly.
• Liaise with clients and external contacts; provide a professional service.
• Prepare letters, invoices, reports and other documentation accurately.
• Maintain records, documents and filing systems.
• Provide administrative support across the office to ensure smooth operations.
• Manage office keys, post handling, and order stationery as required.
• Organise company meetings and events; handle ad-hoc tasks.

Skills

Coordinator experience

Administrative experience

Organisational skills

Attention to detail

Time management

MS Office

Typing skills

Communication skills

Telephone manner

Initiative

Discretion

Tools

Outlook

Word

Excel

Job description

Personal Assistant / Office coordinator

Location: Redditch

Salary: £27,000 - £30,000 per annum

Hours: Full Time, Office Based

This is a varied role combining PA, coordination and general office administration. We're looking for someone who enjoys being at the centre of the business, dealing confidently with clients and enquiries, keeping things organised, progressing tasks and ensuring nothing gets missed.

You’ll be a key point of contact for the business, so excellent communication skills, strong organisation and the ability to use your initiative are essential. No two days will be the same, making this an ideal opportunity for someone who enjoys variety and taking ownership.

Key Responsibilities

• Act as an initial point of contact for telephone and email enquiries, dealing with queries professionally and efficiently.
• Record relevant contact details, requirements and information accurately.
• Manage, book and confirm appointments, ensuring diaries are kept up to date.
• Attend meetings, take minutes and follow up on actions where necessary.
• Assist with the progression of sales and lettings, ensuring relevant tasks and enquiries are followed up promptly.
• Liaise with clients and other external contacts as appropriate, providing a professional and helpful service.
• Type and prepare formal letters, invoices, reports and other business documentation accurately.
• Maintain accurate records, contact details, documents and filing systems.
• Provide administrative support across the office to help ensure the business runs smoothly and efficiently.
• Manage office keys and ensure they are correctly recorded, distributed and returned as required.
• Receive and distribute incoming and outgoing post.
• Order stationery and office supplies, ensuring appropriate stock levels are maintained.
• Liaise with suppliers and external contacts as required.
• Assist with organising company meetings, appointments and events.
• Support with general office administration and ad-hoc tasks as required.
• Identify and resolve day-to-day administrative issues, using initiative to keep things moving.
• Handle confidential information with discretion and professionalism.

The Successful Applicant Will Have

• Previous coordinator experience is essential.
• Previous experience in an administrative, PA, office coordination or executive support role.
• Strong administration and organisational skills, with excellent attention to detail.
• The ability to manage multiple priorities and work to deadlines.
• Strong IT skills, with confidence using Microsoft Office, particularly Outlook, Word and Excel.
• Accurate and efficient typing skills.
• Excellent written and verbal communication skills.
• A confident and professional telephone manner.
• The ability to communicate effectively with clients, colleagues and external contacts.
• A proactive approach, with the ability to work independently and use your own initiative.
• A positive, can-do attitude and willingness to get involved across the business.
• A background within the property industry would be advantageous, particularly experience of sales and lettings.
• Professionalism and discretion when dealing with confidential information.

In Return You Can Expect to Receive

• Salary of £28,000 - £30,000 depending on experience.
• Full-time, office-based role in Redditch
• A varied role combining PA, coordination and office administration.
• The opportunity to work closely with senior leadership and make a real impact within a growing business.
• A supportive team environment.
• Opportunities to develop your skills and take on additional responsibilities as the company continues to grow.

If you're an experienced coordinator with strong administration skills, excellent attention to detail and a proactive approach, we'd love to hear from you. This is a fantastic opportunity for someone who enjoys being the person others can rely on and wants to play an important role in keeping a busy office running smoothly.