Personal Assistant

Ramsay Health Care; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking a highly organized Personal Assistant to support the Hospital Director at Clifton Park Hospital. This role is essential for maintaining efficient operations, involving diary management, meeting organization, and handling patient complaints. The ideal candidate will possess strong administrative skills, proficiency in Microsoft Office 365, and excellent communication abilities. Join a respected organization that values a positive attitude and supports employee development, contributing to high standards of patient care and safety.

Benefits

25 Days Leave + Bank Holidays

Private Pension

Enhanced Parental Leave Policies

Private Medical Cover

Life Assurance

Free Training via Ramsay Academy

Employee Assistance Programme

Cycle2Work scheme

The Blue Light Card Scheme

Qualifications

• Proven administrative experience with high accuracy and attention to detail.
• Ability to work independently and manage time effectively.

Responsibilities

• Provide comprehensive support to the Hospital Director and Senior Management Team.
• Manage credentialing requirements of consultants and ensure compliance.

Skills

Administrative Experience

Shorthand Skills

Microsoft Office 365

Microsoft Teams

Knowledge of Medical Terminology

Written Communication Skills

Oral Communication Skills

Time Management

Attention to Detail

Job description

We have an exciting opportunity for an experienced and highly organised Personal Assistant to provide support to our Hospital Director at Clifton Park Hospital.

The role:

We are seeking a highly motivated, proactive individual with exceptional Personal Assistant (PA) skills to provide a streamlined service to the Hospital Director and the Senior Management Team at Clifton Park Hospital. The role includes diary management, organisation of meetings, and minute taking.

The role requires utilisation of an in-house training risk management and patient administration system, for which training will be provided. It also involves co-ordinating patient complaints, including logging on the system, investigating where appropriate, collating responses, and conducting complaint review meetings.

Working closely with the Hospital Director, the successful candidate will manage the end-to-end credentialing requirements of consultants, ensuring compliance with Ramsay Health Care UK standards. Responsibilities include maintaining existing consultants' credentials and onboarding new consultants with practicing privileges, liaising with Hospital Senior Leadership, Corporate Senior Leadership, and the Medical Advisory Committee (MAC).

The successful candidate will be able to demonstrate the following:

• Strong administrative experience
• Shorthand skills (desirable)
• Working knowledge of Microsoft Office 365 and Microsoft Teams
• Knowledge of medical terminology (desirable)
• Adherence to high standards of confidentiality
• High accuracy and attention to detail
• The ability to work independently
• Excellent written and oral communication skills
• Time management and prioritisation skills

What you will bring with you:

• A warm, considerate, and empathetic character
• The ability to make decisions and use initiative
• A flexible and positive attitude
• A desire to progress and improve our services
• Willingness to participate in projects outside your core role to support the Hospital Director and wider team

Benefits include:

• 25 Days Leave + Bank Holidays
• Buy & Sell Flexi Leave Options
• Private Pension (Ramsay matches up to 5% after qualifying period)
• Enhanced Parental Leave Policies
• Private Medical Cover (partner & dependants optional)
• Life Assurance (3x base salary)
• Free Training via Ramsay Academy
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme
• The Blue Light Card Scheme

About us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience, operating in 8 countries with 88,000 staff treating 8 million patients annually. We are respected within the healthcare industry and are a leading provider of independent hospital services in England, with strong NHS relationships.

We value a positive, “can do” attitude and support our employees' training and development to ensure high standards of clinical care, patient safety, dignity, and confidentiality. Our culture is built around “People caring for People”, and our staff are our greatest asset.

We are committed to supporting the UK’s Armed Forces and Reservists, having achieved the Silver Award in the MOD’s Armed Forces Covenant Employer Recognition Scheme. We promote equality of opportunity and this role is subject to background and DBS checks.