Personal Assistant

Saffery; West of England; On-site; GBP 28,000 - 36,000; Full time

Job summary

Saffery's Bristol office is seeking an experienced Personal Assistant to provide high-quality, flexible support to Partners and their teams. You will manage calendars, coordinate meetings, travel and expenses, and help with documentation and reporting.

Reporting to the Office Manager, you will work with the Business Support Assistants to ensure smooth operations, maintain strong client relationships, and contribute to process improvements in a fast-paced professional services environment.

Qualifications

• Proven PA experience in a fast-paced professional services setting.
• Excellent organisation and time management; meet tight deadlines.
• Confident communication and stakeholder skills with clients and their assistants.
• Sound judgement, discreet, proactive problem solving.
• High IT literacy; MS Word, Outlook, Excel, PowerPoint; quick to learn new software.
• Attention to detail; strong grammar and written communication.
• Adaptability and initiative; work autonomously and flex around peak periods.

Responsibilities

• Managing partner diaries, including arranging meetings and Teams calls, booking meeting rooms and required refreshments.
• Providing administrative support to Partners including inbox management, office bookings and submission of expense claims.
• Arranging travel, itineraries and logistics.
• Liaising professionally with internal and external clients, building and maintaining strong working relationships.
• Supporting the AML process by coordinating tasks with Business Services Assistants, monitoring outstanding forms and liaising with the AML team.
• Managing billing activities, including running reports, raising bills and assisting with debtor management and client liaison.
• Preparing, formatting and finalizing documents, including Letters of Engagement, reports and presentations; also undertaking PDF manipulation.
• Supporting the central Marketing Team with administrative activities such as updating responses for events as required.
• Coaching and mentoring Business Support Assistants and providing flexible support or cover to team members to ensure work is completed to a high standard and within deadlines.

Skills

PA experience

Organisation

Communication

Problem solving

IT literacy

Attention to detail

Adaptability

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Personal Assistant

Our Bristol office is seeking an experienced Personal Assistant (PA) who can hit the ground running and provide high quality, flexible support to Partners and their teams.

The role

You will ensure a first-class PA service toa defined number of partners, working closely with Business Support Team members. The role is varied and fast paced with scope to improve processes and make life easier for busy fee earners.

The responsibilities

Reporting directly to the Office Manager, responsibilities will include:

• Managing partner diaries, including arranging meetings and Teams calls, booking meeting rooms and required refreshments.
• Providing administrative support to Partners including inbox management, office bookings and submission of expense claims.
• Arranging travel, itineraries and logistics.
• Liaising professionally with internal and external clients, building and maintaining strong working relationships.
• Supporting the AML process by coordinating tasks with Business Services Assistants, monitoring outstanding forms and liaising with the AML team.
• Managing billing activities, including running reports, raising bills and assisting with debtor management and client liaison.
• Preparing, formatting and finalizing documents, including Letters of Engagement, reports and presentations; also undertaking PDF manipulation.
• Supporting the central Marketing Team with administrative activities such as updating responses for events as required.
• Coaching and mentoring Business Support Assistants and providing flexible support or cover to team members to ensure work is completed to a high standard and within deadlines.

The team

You will join a collaborative, supportive team comprising an Office Manager, Executive Assistants and Business Support Assistants, all focused on delivering an excellent service to Partners and clients.

What you will bring

• Proven PA experience in a fast-paced professional services setting.
• Excellent organisation and time management: you proritise calmly, meet tight deadlines and keep actions moving.
• Confident communication and stakeholder skills: professional, personable and effective with people at all levels (including clients and their assistants).
• Sound judgement and problem solving: proactive, discreet and solutions focused, with empathy.
• High IT literacy: confident in Microsoft Word, Outlook, Excel and PowerPoint; comfortable with learning new software and systems.
• Attention to detail: excellent accuracy, grammar and written communication.
• Adaptability and initiative: able to work autonomously, flexible around peak periods and tailor your style to different working preferences.