Permissions & Licensing Support Specialist

1267 Springer Nature Limited; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Springer Nature is seeking a Permissions Assistant in London to provide administrative and operational support to the Journals Permissions team. You will help ensure permissions requests are handled promptly and accurately with a strong customer focus.

The role supports the Journals Permissions Manager, maintains schedules, handles RightsLink tickets, and assists with invoicing and reporting. A degree or equivalent experience, and fluent English are required.

Qualifications

• Degree level or equivalent experience; strong numeracy and English.
• Strong communication and organisational skills with attention to detail.
• Fluent English with ability to manage competing priorities.
• Knowledge of publishing/business environment is a plus.

Responsibilities

• Deliver day-to-day administrative and operational support to the Journals Permissions team.
• Coordinate room bookings, conference calls, minutes, and incoming post with professional communication.
• Monitor the shared permissions inbox and respond to requests as needed.
• Handle RightsLink tickets and issue licences per processes and guidance.
• Support reporting, scheduling, payment processing and invoice raising for the Permissions team.

Skills

Communication skills

Organisational skills

Fluency in English

Ability to handle priorities

Education

Degree calibre or equivalent experience

Job description

Springer Nature is seeking a Permissions Assistant in London to provide administrative and operational support to the Journals Permissions team. You will help ensure permissions requests are handled promptly and accurately with a strong customer focus.

The role supports the Journals Permissions Manager, maintains schedules, handles RightsLink tickets, and assists with invoicing and reporting. A degree or equivalent experience, and fluent English are required.