Permissions Assistant

springernature; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Springer Nature in London is seeking a Permissions Assistant to provide effective administrative and operational support to the Journals Permissions Manager and team, ensuring permissions requests are handled promptly and with a strong customer focus.

You will coordinate bookings, take minutes, manage the permissions inbox, process licences via RightsLink, maintain schedules and invoices, and contribute to process improvements in a collaborative, inclusive environment.

Qualifications

• Degree calibre or equivalent experience.
• Good standard of mathematics and English.
• Strong communication and organisational skills.
• Fluency in English.
• Ability to manage competing priorities accurately and reliably.

Responsibilities

• Deliver day-to-day administrative and operational support to the Journals Permissions team.
• Coordinate room bookings, conference calls, take minutes and manage incoming post with clear, professional communication.
• Monitor the shared permissions inbox and process or respond to incoming requests.
• Handle RightsLink tickets and issue licences in line with agreed processes and guidance.
• Assist with reporting, maintaining schedules, payment processing and raising invoices.

Skills

Communication

Organisation

English fluency

Prioritisation

Education

Degree or equivalent experience

Tools

RightsLink system

Job description

Job Title: Permissions Assistant

Location: London, UK - Hybrid Working Model

Application Deadline: 4th October 2026

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.

About the Role

Provide effective administrative and operational support to the Journals Permissions Manager and the wider Journals Permissions team, helping ensure permissions requests are handled promptly, accurately and with a strong customer focus.

Responsibilities

• Accountability - Deliver day‑to‑day administrative and operational support to the Journals Permissions team
• Communicates Effectively - Provide ad hoc team support coordinating room bookings, organising conference calls, taking minutes and manage incoming post with clear, professional communication.
• Balances Stakeholder - Monitor the shared permissions inbox and process or respond to incoming requests.
• Product and Service Knowledge - Handle RightsLink tickets and issue licences in line with agreed processes and guidance.
• Brand Management - Support the Permissions Executive with reporting, maintaining schedules, payment processing and invoice raising Support the Permissions Executive with reporting, maintaining schedules, payment processing and raising invoices.
• Agile Learning - Work with rights colleagues to contribute to systems and process projects or working groups as required.
• Negotiation Skills - Maintain accurate records and follow agreed workflows, escalating complex or sensitive matters appropriately.

Skills, Experience & Qualifications

Essential

• Degree calibre or equivalent experience.
• Good standard of mathematics and English.
• Strong communication and organisational skills.
• Fluency in English.
• Ability to manage competing priorities accurately and reliably.

Desirable

• Knowledge of the academic publishing business.
• Experience of, or familiarity with, the basic principles of content licensing methods and terms.
• Some knowledge of copyright and other relevant intellectual property law.
• Experience of understanding and handling contracts.
• Working knowledge of another language.

At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/

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Job Posting End Date: 5-10-2026