Permissions Assistant

1267 Springer Nature Limited; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Springer Nature is seeking a Permissions Assistant in London to provide administrative and operational support to the Journals Permissions team. You will help ensure permissions requests are handled promptly and accurately with a strong customer focus.

The role supports the Journals Permissions Manager, maintains schedules, handles RightsLink tickets, and assists with invoicing and reporting. A degree or equivalent experience, and fluent English are required.

Qualifications

• Degree level or equivalent experience; strong numeracy and English.
• Strong communication and organisational skills with attention to detail.
• Fluent English with ability to manage competing priorities.
• Knowledge of publishing/business environment is a plus.

Responsibilities

• Deliver day-to-day administrative and operational support to the Journals Permissions team.
• Coordinate room bookings, conference calls, minutes, and incoming post with professional communication.
• Monitor the shared permissions inbox and respond to requests as needed.
• Handle RightsLink tickets and issue licences per processes and guidance.
• Support reporting, scheduling, payment processing and invoice raising for the Permissions team.

Skills

Communication skills

Organisational skills

Fluency in English

Ability to handle priorities

Education

Degree calibre or equivalent experience

Job description

Job Title: Permissions Assistant

Location: London, UK – Hybrid Working Model

Application Deadline: 4th October 2026

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature. At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short-term effectiveness and long‑term growth in mind.

About the Role

Provide effective administrative and operational support to the Journals Permissions Manager and the wider Journals Permissions team, helping ensure permissions requests are handled promptly, accurately and with a strong customer focus. The location(s) strategy supports team structure and aligns business needs.

Responsibilities:

• Accountability - Deliver day‑to‑day administrative and operational support to the Journals Permissions team
• Communicates Effectively - Provide ad hoc team support coordinating room bookings, organising conference calls, taking minutes and manage incoming post with clear, professional communication.
• Balancing Stakeholder - Monitor the shared permissions inbox and process or respond to incoming requests.
• Product and Service Knowledge - Handle RightsLink tickets and issue licences in line with agreed processes and guidance.
• Brand Management – Support the Permissions Executive with reporting, maintaining schedules, payment processing and invoice raising
• Support the Permissions Executive with reporting, maintaining schedules, payment processing and raising invoices.
• Agile Learning - Work with rights colleagues to contribute to systems and process projects or working groups as required.
• Negotiation Skills - Maintain accurate records and follow agreed workflows, escalating complex or sensitive matters appropriately.

Skills, Experience & Qualifications:

• Essential Degree calibre or equivalent experience. Good standard of mathematics and English.
• Strong communication and organisational skills.
• Fluency in English.
• Ability to manage competing priorities accurately and reliably.
• Desirable Knowledge of the academic publishing business.
• Experience of, or familiarity with, the basic principles of content licensing methods and terms.
• Some knowledge of copyright and other relevant intellectual property law.
• Experience of understanding and handling contracts.
• Working knowledge of another language.

At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/ #LI-AC1

Job Posting End Date: 5-10-2026

We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. We are a global and progressive business, founded on a heritage of trusted and respected brands – including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.