Perioperative Ward Clerk: Patient-Centric Admin & Reception

North Tees and Hartlepool NHS Foundation Trust; Tees Valley; On-site; GBP 21,000 - 26,000; Full time

Job summary

North Tees and Hartlepool NHS Foundation Trust is seeking an organised Ward Clerk/Receptionist to provide high-quality admin support across Perioperative Services. You will be the first point of contact for patients, relatives and visitors, ensuring a welcoming and professional service in a busy perioperative environment.

Key duties include updating operating lists, recording patient attendance on Trakcare, maintaining accurate records, handling calls, and providing flexible admin cover as

Qualifications

• Experience delivering admin and reception services in a busy hospital setting.
• Ability to maintain accurate patient records and handle confidential information.
• Proficient in using hospital administrative systems.

Responsibilities

• Provide admin and reception support to Perioperative Services.
• Record patient attendance and update lists on Trakcare.
• Manage telephone enquiries and scanning of perioperative documents.
• Ensure perioperative admission paperwork is complete and accurate.

Skills

Organised

Communication

Administration

Reception

Trakcare

Tools

Trakcare

Job description

North Tees and Hartlepool NHS Foundation Trust is seeking an organised Ward Clerk/Receptionist to provide high-quality admin support across Perioperative Services. You will be the first point of contact for patients, relatives and visitors, ensuring a welcoming and professional service in a busy perioperative environment.

Key duties include updating operating lists, recording patient attendance on Trakcare, maintaining accurate records, handling calls, and providing flexible admin cover as