Perioperative Front Desk Specialist

Queen Victoria Hospital NHS Foundation Trust; East Grinstead; On-site; GBP 21,000 - 25,000; Full time

Job summary

Queen Victoria Hospital NHS Foundation Trust in East Grinstead seeks a Receptionist to provide administrative support to Main Theatres and Hand Trauma, ensuring patients are welcomed professionally and details are recorded accurately.

You will work with the clinical team, handle non-clinical enquiries with empathy, manage front-of-house duties, and maintain strict confidentiality while training on our IT systems is provided.

Qualifications

• Good standard of secondary education including GCSE English.
• Excellent command of English, written and verbal.

Responsibilities

• Greet patients and visitors at the reception.
• Answer non-clinical enquiries professionally and empathetically.
• Undertake clerical duties as directed by clinical staff or manager.
• Book patients for procedures and update demographic details in booking systems.
• Enter basic data and maintain records in IT systems.

Skills

Customer service experience

Confidentiality

IT systems

Communication skills

Education

GCSE English

Tools

Patient Administration System (PAS)

Job description

Queen Victoria Hospital NHS Foundation Trust in East Grinstead seeks a Receptionist to provide administrative support to Main Theatres and Hand Trauma, ensuring patients are welcomed professionally and details are recorded accurately.

You will work with the clinical team, handle non-clinical enquiries with empathy, manage front-of-house duties, and maintain strict confidentiality while training on our IT systems is provided.