Perioperative Front Desk Coordinator

Queen Victoria Hospital NHS Foundation Trust; East Grinstead; On-site; GBP 23,000 - 28,000; Full time

Job summary

Queen Victoria Hospital NHS Foundation Trust in East Grinstead is seeking a Reception/Administration post holder to manage the front desk and provide clerical support across main theatres and hand trauma services. You will greet patients, handle non-clinical enquiries, and maintain accurate patient records with confidentiality.

A good level of clerical experience and IT skills are required; full training on systems will be provided.

Qualifications

• A good standard of secondary education to include GCSE English or demonstrable experience.
• Excellent command of English, both written and verbal.

Responsibilities

• Manage the Reception desk, greet patients and visitors.
• Answer non-clinical enquiries in a professional, empathetic manner.
• Undertake clerical duties as directed by clinical staff or the Clinical Services Manager.

Skills

Customer service

English proficiency

Education

GCSE English

Tools

PAS (Patient Administration System)

Excel

IT systems

Job description

Queen Victoria Hospital NHS Foundation Trust in East Grinstead is seeking a Reception/Administration post holder to manage the front desk and provide clerical support across main theatres and hand trauma services. You will greet patients, handle non-clinical enquiries, and maintain accurate patient records with confidentiality.

A good level of clerical experience and IT skills are required; full training on systems will be provided.