Perinatal Admin & Team Support | Flexible Hours

The Methodist Church in Britain; Stoke-on-Trent; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Wellness opportunities

Flexible working

Job summary

North Staffordshire Combined Healthcare Trust is seeking an administrative post to support the perinatal and maternal mental health team. The role covers day-to-day office operations, reception duties, routine correspondence, data entry and general admin for the service.

The post requires NVQ Level 3 in administration or RSA 3 or equivalent experience, with strong literacy, numeracy and organisational skills.

Qualifications

• NVQ Level 3 in administration or RSA 3, or equivalent experience.
• Experience with secretarial procedures and software.
• Good literacy and numeracy skills.
• Ability to prioritise and manage workload.
• Excellent written and verbal communication.

Responsibilities

• Respond to routine information requests from colleagues, patients, carers and external contacts.
• Answer routine telephone queries and carry out full reception duties.
• Refer and action correspondence, directing to the appropriate person.
• Prepare routine documents such as letters, reports, presentations and forms.
• Provide administrative support to the perinatal and maternal mental health team.
• Enter, process and store data on paper or computer systems.
• Carry out routine tasks such as purchase orders, photocopying and filing.
• Follow routine work procedures and deadlines, including regulations outside the immediate area.
• Assist patients, clients and relatives during incidental contacts.

Skills

Reception duties

Data entry

Word processing

Shorthand

Organisational skills

Communication

Education

NVQ Level 3 in administration

RSA 3

Tools

Microsoft Office

Email handling

Records management

Job description

North Staffordshire Combined Healthcare Trust is seeking an administrative post to support the perinatal and maternal mental health team. The role covers day-to-day office operations, reception duties, routine correspondence, data entry and general admin for the service.

The post requires NVQ Level 3 in administration or RSA 3 or equivalent experience, with strong literacy, numeracy and organisational skills.