Performance Risk Manager

Thames Water Utilities Limited; Heywood; On-site; GBP 54,000 - 65,000; Full time

Job summary

A leading water company in the UK is seeking a Performance Risk Manager to oversee project delivery and support strategic objectives. The role involves project management, stakeholder engagement, and data interpretation. The ideal candidate will possess strong project support skills and be able to influence stakeholders effectively. Competitive salary and excellent benefits offered, including flexible working arrangements.

Benefits

Annual Leave - 26 days increasing to 30

Contributory pension scheme

Personal Medical Assessments

Wider benefits scheme for wellbeing

Qualifications

• Experience in project support or management.
• Organisation and facilitation of meetings, events, and workshops.
• Experience of influencing, engaging and communicating with stakeholders at all levels.

Responsibilities

• Developing and delivering workstreams within projects and programmes.
• Influencing, training and engaging stakeholders to deliver project objectives.
• Facilitating project-related tasks, such as scheduling meetings and coordinating resources.

Skills

Project support or management

Organisation and facilitation

Stakeholder engagement

Curiosity and innovation

Microsoft Office tools

Commercial awareness

Job description

Job title Performance Risk Manager Ref 41014 Division Asset Operations & Capital Delivery Location Lane End - DA2 8DH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering up to £64,500 per annum inclusive of car allowance, depending on experience and skills Job grade B Closing date 29/09/2025

We are currently recruiting a Performance Risk Manager to support the Strategic Programme Team with change projects, the delivery of Renewals & Logistics project objectives on time, within budget and to agreed milestones and targets, using our project framework from discovery to closure and review.

Contributing to the facilitation of workshops, meetings, and other events, including project management and delivery logistics, and responsible for specific project delivery tasks and activities agreed with the team to deliver and manage change in our business unit.

What you will be doing as a Performance Risk Manager:

The main areas of focus will include:

Project management - Developing and delivering workstreams within projects and programmes.

Communication and Collaboration - Influencing, training and engaging stakeholders to deliver project objectives and outcomes. Developing process, communication and training materials and presenting information for different audiences.

Project Logistics - Facilitating project-related tasks, such as scheduling meetings, coordinating resources, and ensuring all necessary materials are available.

Interpreting data - Providing briefs to Data teams to gather and analyse data, interpret results for project reporting, or creating dashboards and tools to deliver outcomes from project activities.

Tracking and Reporting - Supporting project team members to identify project progress, updating project status reports, and identifying potential issues or roadblocks with the project team members.

Task delivery - Supporting project team members to deliver tasks and activities, e.g. reviewing and scoring tenders, providing induction/onboarding support, delivering communication, carrying out audits, and implementing change processes with individuals/ teams.

Hours of work: 36 hours a week, Monday to Friday.

What you should bring to the role:

To thrive in this role, the essential criteria you’ll need are:

• Experience in project support or management.
• Organisation and facilitation of meetings, events, and workshops.
• Experience of influencing, engaging and communicating with stakeholders at all levels.
• Demonstrable curiosity and innovation.
• Use of Microsoft Office tools.
• Commercial awareness. (purchase, procurement, assessment)

What’s in it for you?

• Offering up to £64,500 per annum, inclusive of car allowance, depending on experience and skills.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.