Performance & Data Lead – Hybrid Public Service

Stratford-on-Avon District Council; Stratford-upon-Avon; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Hybrid working up to 60% remote

Flexi-time

Health Cash Plan

Eye test voucher

Gym membership discount

Training and development opportunities

Professional subscription fee paid

Salary sacrifice schemes e.g. Cycle to

Free town centre parking

Job summary

Stratford-on-Avon District Council is seeking an Environmental and Operational Services professional to lead on performance management. You will collect and analyse data across services, reporting insights to support decisions and improvements in delivery to residents, businesses and visitors.

The role focuses on ensuring high-quality outcomes, driving KPI-based performance, and presenting complex data clearly while collaborating with teams to deliver value for the district.

Qualifications

• Experience in data analysis and performance reporting.
• Experience of using Microsoft Excel, Power BI and/or web-based applications to produce and report data visually.
• Experience of working with KPIs and large datasets.
• Experience in general office administration and support.
• Experience of handling and resolving customer enquiries and complaints.
• Able to present complex data in a clear and accessible format.
• Attention to detail with a commitment to accuracy first time.

Responsibilities

• Lead on the collection, analysis and reporting of performance data across the Council’s Environmental and Neighbourhood Services; enable evidence-based decision making, support resource allocation and facilitate service improvements in accordance with the Council Plan.

Skills

Data analysis

Performance reporting

KPIs

Microsoft Excel

Power BI

Web-based applications

Administrative support

Tools

Microsoft Excel

Power BI

Web-based applications

Job description

Stratford-on-Avon District Council is seeking an Environmental and Operational Services professional to lead on performance management. You will collect and analyse data across services, reporting insights to support decisions and improvements in delivery to residents, businesses and visitors.

The role focuses on ensuring high-quality outcomes, driving KPI-based performance, and presenting complex data clearly while collaborating with teams to deliver value for the district.