Performance Analyst (Housing Services)

Rotherham Metropolitan Borough Council; Rotherham; Hybrid; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Generous holiday entitlement

Job summary

Rotherham Metropolitan Borough Council is seeking a skilled Performance Analyst to join the Housing Services team. The role focuses on collecting, validating and analysing performance data to drive evidence-based decisions and service improvements.

You will produce reports and dashboards, support benchmarking, data returns and internal/external reporting, and work across the Council to improve outcomes for residents. Hybrid working patterns and a generous holiday entitlement are offered.

Qualifications

• Ability to develop robust approaches to collecting, validating and reporting performance information to inform decision making and service improvement.
• Experience with performance management and business intelligence in a large customer-focused organisation.
• Experience analysing large and complex datasets and presenting findings clearly for diverse audiences.
• Proactive in identifying risks, poor performance and data quality and driving improvements.
• Advanced data skills including spreadsheets, databases and data visualization tools (Power BI) within Microsoft 365.
• Ability to build relationships, influence colleagues and work collaboratively to improve outcomes.

Responsibilities

• Gather, validate and analyse data from a range of sources to provide accurate, timely and meaningful performance information.
• Produce reports, dashboards and intelligence products to help services understand performance, identify trends and support improvement.
• Support benchmarking activities, statutory data returns and internal/external reporting requirements.
• Contribute to development of insights on customer needs, service demand and outcomes for communities.
• Collaborate across the Council to apply skills to housing and cross-cutting priorities.

Skills

Performance management

Data analysis

Power BI

Stakeholder engagement

Microsoft 365

Data quality

Tools

Excel

Job description

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work_outline Basis Full time

Job profile for Performance Analyst (Housing Services)

Performance Analyst (Housing Services)

Riverside House 06/09/2026

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £35,412 - £38,220 (Pay award pending)

Contractual hours 37 Basis Full time

Region Rotherham

Job category/type Performance & Quality

Date posted 13/08/2026

Job reference REQ23777

Attachments Benefits Package.doc

Job profile Band H.docx

Job description

Directorate: Policy, Strategy and Engagement

Permanent, Full time, 37 hours per week

Our Performance and Business Intelligence Service is central to the delivery of high-quality services and improved outcomes for Rotherham communities and residents. We provide the insight, challenge and evidence that drives key decision‑making across the Council.

We’re now looking for an enthusiastic and skilled Performance Analyst to join the team. This is an exciting opportunity to work at the heart of the Council, supporting services to understand performance, identify opportunities for improvement and make evidence-based decisions that improve outcomes for residents.

About the role

As part of the Performance and Business Intelligence Service, you will support the delivery of a modern performance management framework that meets service, Council and national requirements.

Working closely with colleagues, managers and partners across the Council, you will gather, validate and analyse data from a range of sources to provide accurate, timely and meaningful performance information. You will produce reports, dashboards and intelligence products that help services understand performance, identify trends and support continuous improvement.

You will play a key role in benchmarking activities, statutory data returns and the provision of performance information for internal and external reporting requirements. You will also contribute to the development of insight and intelligence products that improve understanding of customer needs, service demand and outcomes for communities.

While your primary focus will be Housing Services, you will also have opportunities to contribute more widely across the Council, applying your skills to emerging priorities and cross‑cutting challenges.

About you;

• Ability to develop robust approaches to collecting, validating and reporting performance information to inform decision making and service improvement.
• A good understanding of performance management and role of business intelligence in a large customer focused organisation
• Experience of analysing large and complex datasets and presenting the findings clearly for a range of audiences
• The confidence to proactively identify and challenge areas of risk, poor performance and data quality, and support colleagues to drive improvement
• Excellent digital and data skills, including the use of spreadsheets, databases and data visualisation tools (e.g. Power BI) within a Microsoft 365 environment.
• Ability to build effective relationships, influence colleagues and work collaboratively to improve outcomes.

To secure an interview for this role your application must clearly evidence how you meet the shortlisting criteria within the attached Job Profile.

Rotherham Council offers a comprehensive reward package which includes flexible and hybrid working patterns and a generous holiday entitlement.

Want to learn more about this role? Please contact Amanda Widdowson ([e-mail] ) for an informal discussion.

Interview dates are still to be confirmed but are likely to take place week commencing the 14 th of September 2026. The format of the interview will be in person at the main council offices, Riverside House and will involve a work-based task relating to the role.

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.

Head Office

Riverside House
Main Street
Rotherham
S60 1AE