Hybrid Housing Performance & Insights Analyst

Rotherham Metropolitan Borough Council; Rotherham; Hybrid; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Generous holiday entitlement

Job summary

Rotherham Metropolitan Borough Council is seeking a skilled Performance Analyst to join the Housing Services team. The role focuses on collecting, validating and analysing performance data to drive evidence-based decisions and service improvements.

You will produce reports and dashboards, support benchmarking, data returns and internal/external reporting, and work across the Council to improve outcomes for residents. Hybrid working patterns and a generous holiday entitlement are offered.

Qualifications

• Ability to develop robust approaches to collecting, validating and reporting performance information to inform decision making and service improvement.
• Experience with performance management and business intelligence in a large customer-focused organisation.
• Experience analysing large and complex datasets and presenting findings clearly for diverse audiences.
• Proactive in identifying risks, poor performance and data quality and driving improvements.
• Advanced data skills including spreadsheets, databases and data visualization tools (Power BI) within Microsoft 365.
• Ability to build relationships, influence colleagues and work collaboratively to improve outcomes.

Responsibilities

• Gather, validate and analyse data from a range of sources to provide accurate, timely and meaningful performance information.
• Produce reports, dashboards and intelligence products to help services understand performance, identify trends and support improvement.
• Support benchmarking activities, statutory data returns and internal/external reporting requirements.
• Contribute to development of insights on customer needs, service demand and outcomes for communities.
• Collaborate across the Council to apply skills to housing and cross-cutting priorities.

Skills

Performance management

Data analysis

Power BI

Stakeholder engagement

Microsoft 365

Data quality

Tools

Excel

Job description

Rotherham Metropolitan Borough Council is seeking a skilled Performance Analyst to join the Housing Services team. The role focuses on collecting, validating and analysing performance data to drive evidence-based decisions and service improvements.

You will produce reports and dashboards, support benchmarking, data returns and internal/external reporting, and work across the Council to improve outcomes for residents. Hybrid working patterns and a generous holiday entitlement are offered.