People & Workplace Operations Lead

Influential Software Services Ltd; Maidstone; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

30 days' paid holiday

Life insurance

Fitness programmes access

Perkbox discount platform

Mental health support

Financial wellbeing guidance

Nutrition plans

Career progression opportunities

Job summary

Influential is seeking an HR & Facilities Lead to own the day-to-day HR function and Maidstone office operations. This hands-on role covers the full employee lifecycle and facilities, reporting to the Director/ CTO. CIPD Level 3 or 5 desirable.

You will manage BambooHR, onboarding, recruitment, leavers, leave, and relations while coordinating office services, H&S and supplier contracts in a busy, professional environment.

Qualifications

• Standalone/generalist HR role covering full employee lifecycle.
• Experience with UK employment law and HR best practices.
• Experience with HRIS and office management/supplier coordination.

Responsibilities

• Own and maintain BambooHR as the master employee record and data accuracy.
• Lead end-to-end onboarding, contracts, right-to-work checks and induction.
• Run recruitment processes from adverts to offer letters and onboarding.
• Manage leaver process, final pay, references and exit interviews.
• Administer annual leave, sickness, family leave and other leave types.
• Coordinate probation reviews, flexible working requests and appraisals.
• Handle employee relations and disciplinary/grievance processes with managers.
• Support workforce planning and HR input to business decisions.
• Provide payroll information to Finance and ensure GDPR compliance.
• Coordinate employee benefits and internal communications.

Skills

Communication

Organisation

Confidentiality

Stakeholder management

MS Office

Education

CIPD Level 3/5 desirable

Tools

BambooHR

Job description

Influential is seeking an HR & Facilities Lead to own the day-to-day HR function and Maidstone office operations. This hands-on role covers the full employee lifecycle and facilities, reporting to the Director/ CTO. CIPD Level 3 or 5 desirable.

You will manage BambooHR, onboarding, recruitment, leavers, leave, and relations while coordinating office services, H&S and supplier contracts in a busy, professional environment.