People Systems & Information Coordinator (Hybrid)

NHS; Llanfairfechan, Abergele; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

The Betsi Cadwaladr University Health Board (BCUHB) in North Wales is seeking an experienced Workforce Information Systems assistant on a fixed-term secondment based at Llanfairfechan, with some home-working days.

You will answer operational helpdesk calls, perform data quality checks in ESR/Trac, and provide clerical support to the Establishment Control team to ensure data accuracy and timely delivery in line with ESR policy WP58.

Qualifications

• Welsh language ability is essential.
• Experience in the NHS is required.
• Familiar with office procedures and meeting deadlines.
• Ability to work unsupervised under limited supervision.

Responsibilities

• Answer operational calls for the Workforce Information Systems helpdesk and categorise calls.
• Provide clerical and office support to the Establishment Control team.
• Help ensure ESR and other workforce data are accurate and compliant with policy WP58.

Skills

Welsh language

Office procedures

Unsupervised work

NHS experience

First point of contact

Tools

ESR

Trac

Job description

The Betsi Cadwaladr University Health Board (BCUHB) in North Wales is seeking an experienced Workforce Information Systems assistant on a fixed-term secondment based at Llanfairfechan, with some home-working days.

You will answer operational helpdesk calls, perform data quality checks in ESR/Trac, and provide clerical support to the Establishment Control team to ensure data accuracy and timely delivery in line with ESR policy WP58.