Health Records Coordinator

NHS; Wrexham; Remote; GBP 21,000 - 25,000; Full time

Job summary

The Records department at Betsi Cadwaladr University Health Board (BCUHB) North Wales provides essential support to outpatient and acute care by retrieving, filing and preparing case notes. The role supports a busy reception service and works to Service Level Agreements with accuracy and professionalism.

The successful candidate will manage case notes, ensure proper retention/destruction, and maintain patient tracking systems. Welsh language ability is desirable but not mandatory.

Qualifications

• Good standard of education.
• NVQ Customer Service experience.
• Experience in Medical Records preferred.
• Welsh language skills encouraged.

Responsibilities

• Retrieve, file and prepare case notes for outpatient and acute care.
• Assist in providing notes to support patient care and SLAs.
• Weed and manage retention and destruction policies for records.
• Maintain accurate patient tracking and timely communication.

Skills

Good telephone manner

Ability to prioritise workload

Keyboard skills/Computer literacy

Welsh Speaker

Education

NVQ Customer Service experience

Job description

The Records department at Betsi Cadwaladr University Health Board (BCUHB) North Wales provides essential support to outpatient and acute care by retrieving, filing and preparing case notes. The role supports a busy reception service and works to Service Level Agreements with accuracy and professionalism.

The successful candidate will manage case notes, ensure proper retention/destruction, and maintain patient tracking systems. Welsh language ability is desirable but not mandatory.