People Systems Analyst

Imperial Enterprise; Gloucester; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Flexible working policy

Generous pension schemes

On-site leisure facilities

Cycle-to-work scheme

Season ticket loan

Job summary

Imperial College London is looking for a proactive HR Systems Support specialist to help manage the Division’s use of ICIS and other HR tools. You will handle user queries, assist with testing and upgrades, and contribute to data cleansing to improve accuracy and reporting.

Working closely with the People Function and ICT, you will support annual HR processes, maintain system guidance, and help ensure a reliable, customer‑focused service. This is a full‑time fixed‑term role until July 2027.

Qualifications

• Experience working with HR or people data systems.
• Ability to handle confidential information in line with GDPR.
• Experience with user acceptance testing (UAT) and system improvements.
• Experience supporting data preparation for ERP migrations.

Responsibilities

• Support the People Systems Manager in the operational management of HR systems.
• Provide user support and resolve system issues promptly.
• Participate in UAT for upgrades and new functionality.
• Assist in data audits and cleansing to improve data quality.
• Coordinate auditing and cleansing of HR data for ERP migration readiness.

Skills

IT systems knowledge

Problem solving

Customer focus

GDPR awareness

Stakeholder management

Prioritisation

Tools

ICIS HR system

UAT testing

Job description

You will support the People Systems Manager with the operational management of the Division’s use of ICIS and other HR systems. This will include providing user support, being involved in system testing and improvements, supporting the introduction of new functionality, and coordinating the auditing and cleansing of HR data to improve data quality and support effective operational delivery.

What you would be doing

As a key member of the team, you will support and maintain Imperial’s HR systems, ensuring they operate effectively and that user queries and system issues are resolved promptly. With a customer-focused approach, you will build strong working relationships within the team and across the University. You will be involved in User Acceptance Testing (UAT) for system upgrades and new functionality, work with ICT on system improvements, and provide guidance to People Function colleagues on using HR systems.

The role also involves system administration, data audits and cleansing, user access reviews, annual HR processes such as pay reviews and increments, and supporting data preparation for future ERP migration. You will maintain process guidance, monitor system updates, promote data quality, and work collaboratively across the People Function and other departments to ensure a reliable, customer-focused service.

What we are looking for

To succeed in this role, you will possess the following –

• Experience with a range of IT systems with a keen desire to learn about new systems and software.
• A structured and methodical approach to problem solving and analysis.
• Experience delivering a high-quality and responsive customer focused service.
• Sound understanding of GDPR and the importance of confidentiality as you will be working with HR related data.
• Ability to maintain and develop relationships with an array of stakeholders in a large complex environment.
• A flexible and positive attitude.
• Ability to manage your own workload and to adapt to changing priorities within a busy environment.

What we can offer you

• Benefit from a sector-leading salary and remuneration package (including 43 days’ annual and mandatory leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest‑free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing .

Further information

This role is full‑time, fixed term to 31 July 2027.

Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert before the stated closing date, should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

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About Imperial

Welcome to Imperial, a global top‑ten university where scientific imagination leads to world‑changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all.

We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

You can read more about our commitment on our web pages.

Proud signatory of the Armed Forces Covenant. We welcome applications from the Armed Forces community.

Our values are at the root of everything we do, and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.