People Support Administrator (Elderly Care)

Jasmine Healthcare; Quarrington; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Top quartile salaries

Annual pay rises up to 8%

Bonus 10% of salary (SMART objectives)

28 days holiday incl BH

NEST pension with 3% employer

Bonusly points for recognition

Training funding up to £500

Refer a friend incentive up to £1,000

Employee Assistance Programme

Paid DBS check

Job summary

Jasmine Healthcare is seeking a People Support Administrator for its Jasmine Support Hub in Sleaford, Lincolnshire. This full-time role supports onboarding, payroll administration, recruitment coordination, and employee relations to ensure accurate records and excellent service for our team and residents.

You will work in a mission-led environment with opportunities for training, progression and competitive benefits while contributing to high-quality elderly care.

Qualifications

• Minimum 2 years' administration experience, ideally within HR, recruitment, training, or a people-focused environment
• Experience working in a high-volume, fast-paced environment
• Strong Microsoft Office skills, including Outlook, Word, and basic Excel
• A CIPD Level 3 qualification (or working towards) is advantageous but not essential

Responsibilities

• Onboarding & Compliance: Manage onboarding processes from offer through to start date and maintain compliant employee files.
• Payroll Administration: Add new employees to workforce systems and ensure payroll data is accurate and timely.
• People Support: Assist with recruitment and engagement, support employee relations cases, monitor holidays and absences, and support training initiatives.

Skills

Administrative experience

Excellent communication

Organisational skills

Education

CIPD Level 3 (beneficial)

Tools

Microsoft Office

Outlook

Word

Excel (basic)

Job description

People Support Administrator (Elderly Care)

Hours:Full-time

Location:Jasmine Support Hub in Sleaford, Lincolnshire

Do you want to work for a Mission & Values led organisation?

Are you looking for a place of work which offers you real purpose and the opportunity to make a difference?

Are you passionate about finding an employer where great work is both recognised and rewarded?

What can Jasmine offer you?

In line with its Mission, Jasmine tries to do everything possible to “prioritise our people”, as we believe that the happiness of our residents is dependent on the engagement and wellbeing of our team.Consequently, Jasmine offers the following to those that perform this valuable role:

• Salary – We pay top quartile market salaries
• Pay Rises – Annual Performance related pay increases of up to 8% in addition to any cost of living increase
• Bonus – 10% of salary based on SMART objectives paid quarterly
• Holiday – 28 Days including Bank Holidays
• Pension – We encourage everyone to sign-up for our NEST Pension Scheme, which we contribute 3% of salary to
• Bonusly Points – These are exchangeable for various vouchers or cash (with all tax paid by Jasmine) via PayPal, and are earned by obtaining recognition from your colleagues, good mandatory training, good attendance, and various other ways you contribute positively to the team and our residents’ lives
• Training – All relevant qualifications are fully funded to help you progress, and we will reward you with a financial bonus of up to £500
• Refer a friend incentive - Up to £1,000 for referring a suitable team member
• Employee Assistance Programme - Access to free counselling and valuable well-being advice 24/7
• DBS check – We pay for this

A little about the People Support Role:

This role is fundamental to achieving Jasmine’s mission and objectives by ensuring the management of key processes across onboarding, payroll administration, recruitment coordination, employee relations, and HR processes. You will help ensure compliance, maintain accurate records, and provide excellent support to both new and existing team members.

Competencies for the People Support Role:

• Excellent interpersonal and communication skills with colleagues, managers, candidates, and external stakeholders.
• Strong planning, prioritisation, and organisational skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Goal-oriented with a focus on achieving objectives and delivering results.
• Flexible and adaptable approach to changing priorities.
• Persistent, patient, and resilient when managing competing demands.
• Self-motivated with a proactive approach to work.
• Strong attention to detail and commitment to accuracy.
• Positive, professional, and customer-focused mindset.
• Ability to handle confidential information with discretion and professionalism.

Day to Day Responsibilities for the People Support Role:

Onboarding & Compliance

• Manage onboarding processes from offer through to start date.
• Ensure all employee files and compliance documentation are complete and up to date.
• Maintain onboarding dashboards and reporting systems.
• Conduct and verify Right to Work checks and related documentation.

Payroll Administration

• Add new employees to workforce management systems.
• Prepare and submit payroll information accurately and on time.
• Support rota authorisation and workforce planning activities.

People Support

• Assist with recruitment and engagement activities.
• Support employee relations cases through administration, correspondence, and meeting coordination.
• Monitor holiday, sickness, and absence records.
• Support HR initiatives, training programmes, and employee engagement activities.
• Maintain accurate records relating to international team members

Essential Requirements for the People Support Role:

• Minimum 2 years' administration experience, ideally within HR, recruitment, training, or a people-focused environment
• Experience working in a high-volume, fast-paced environment.
• Strong Microsoft Office skills, including Outlook, Word, and basic Excel.
• Excellent written and verbal communication skills

Preferred Requirements for the Onboarding Support Role:

• A CIPD Level 3 qualification (or working towards) is advantageous but not essential

About Jasmine Healthcare

By prioritising our people, our mission is to provide the highest standards of care to as many elderly residents as possible.

• Over half our team have a relevant Diploma qualification with others who are currently studying for one.
• We have a 4.8 star rating (out of 5.0) on Indeed as a top employer.
• We have Good and Outstanding Care Quality Commission (CQC) inspection reports.
• We have a 9.7 rating (out of 10.0) on www.carehome.co.uk.

Find out more about us and keep up to date on Facebook, LinkedIn and Glassdoor!

We are constantly being guided by our mission and place a significant amount of emphasis on everyone in our team exemplifying our values, which can be found on our website at www.jasminehealthcare.co.uk. Our values play an important role in our recruitment process.