People Support Administrator

Greggs; Newcastle upon Tyne; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

21 days annual leave + bank holidays

Colleague discount

Profit share

Share save schemes

Career progression

Employee Assistance Programme

Discounts & lifestyle offers

Community involvement

Colleague Networks

Job summary

Greggs is recruiting a People Support Administrator to join the People team at Greggs House, Quorum Park, Newcastle upon Tyne. The role is a permanent, full-time position at 35 hours per week with weekend work, based at the Head Office location.

The salary is £24,125 per annum, with 21 days annual leave plus bank holidays and additional benefits. Key duties include delivering efficient people administration across Retail and Supply, handling data entry, issuing letters, payroll data submissions,

Qualifications

• Strong team player with the ability to build relationships at all levels.
• High accuracy and attention to detail in data handling.
• Ability to multi-task and manage multiple priorities calmly and efficiently.
• Excellent written and verbal communication skills.
• Experience with Microsoft 365 tools and SharePoint is desirable.

Responsibilities

• Provide efficient people administration service for Retail and Supply.
• Process and input people-related data.
• Issue letters and other communications.
• Use the People System to respond to colleagues.
• Handle telephone and email queries (internal and external).
• Provide payroll-related data accurately and on time.
• Upload documents to the People System.
• Support ad-hoc administration tasks as required.

Skills

Team player

Attention to detail

Multi-tasking

Planning & organising

Communication skills

Tools

Microsoft 365

SharePoint

Word

Excel

Outlook

PowerPoint

Teams

Job description

The following content displays a map of the jobs location - Greggs House, Quorum Park, Newcastle Upon Tyne

Weekday and weekend working between the hours of 8am and 6pm

£24,125 per annum

Contract Hours:

35

Location:

Greggs House, Quorum Park, Newcastle Upon Tyne

Closing Date:

17/11/2026

Job Category:

Head Office

Region / Site:

Head Office

Business Unit:

People

Vacancy Information

We have a fantastic opportunity to join the People team at Greggs as a People Support Administrator.

We can offer you

• Competitive pay
• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees whohave at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-relatedand wellbeing issues, 24 hours a day, 365daysa year. Including a mobile app providing a range of wellness content on physical, mental, social,andfinancial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online couponsand lifestyle offers
• A company who cares about our communities; the environment and being a better business!
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, andprovide support to one another

About the role

• This is 35 hours a week permanent full time role. Weekend working is required each week, other shifts can be discussed at interview, working between 8am and 6pm
• The base location for this role is Greggs House, Quorum Business Park, Newcastle, NE12 8BU

What you'll do

The primary focus of the role will be to provide an efficient people administration service for Retail and Supply, ensuring accurate and timely administrative support. This will include:

Processing and inputting of people related data

Issuing of letters and other communication

Using our People Support System to respond to colleagues

Dealing with telephone and email enquires (Internal and External)

Providing accurate and timely data to payroll

Uploading documents to the people system

Supporting the People Support Centre with any other ad-hoc administration processes as required

About you

You will fit right into this role if you can demonstrate:

You are a strong team player, able to build good working relationships at all levels

High levels of accuracy and attention to detail

Experience of, and the ability to multi-task and work with multiple priorities calmly and at pace

Strong skills in planning, prioritising, and organising

Excellent written and verbal communication skills

IT skills including Microsoft 365; SharePoint, Word, Excel, Outlook, PowerPoint, and Teams

You are self-motivated with the ability to work under pressure and using own initiative

Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

Are supportive of an inclusive culture – recognising and valuing that difference is good

Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.