Area Manager

Greggs; Southampton; On-site; GBP 42,000 - 60,000; Full time

Job summary

Greggs is seeking an Area Manager to lead a cluster of shops in the Liverpool suburbs and Southport area, driving sales growth and ensuring brand standards across the region.

You will oversee shop operations, coach managers, and implement regional strategies while maintaining a strong focus on customer service and operational excellence. The role offers a comprehensive benefits package and clear progression opportunities within Greggs.

Qualifications

• Experience of leading a high performing shop management team across multiple sites.
• Experience of accountability for delivering key sales and profit targets through effective team management.
• Experience of developing a team through succession planning.
• A proven track record for delivering excellent standards across multiple sites.
• An ability to make decisions confidently.
• Excellent organisational skills and the ability to communicate at all levels.

Responsibilities

• Develop and implement shop operation plans and regularly review performance with shop managers to ensure agreed levels of sales growth.
• Contribute to the development of the regional sales plan.
• Promote brand excellence across shop management teams driving forward initiatives to improve standards.
• Implement and monitor brand marketing material and displays in shops.
• Lead a team in line with the values, with high visibility throughout the shops, promoting a culture of achievement and responsibility.
• Recruit and develop effective shop management teams in line with shop plan requirements.
• Agree territory recruitment plans in line with business needs and agreed budget.
• Monitor food safety / health & safety practices across the territory ensuring compliance with brand standards and areas of risk to the business are minimised.
• Plan and control shop manning rotas in line with agreed costs.
• Monitor key cost control areas and take appropriate action to evaluate and question variances.

Skills

Shop management leadership

Sales and profit targets

Succession planning

Brand standards

Decision making

Organisational skills

IT: Microsoft 365

Tools

Microsoft 365

SharePoint

Word

Excel

Outlook

PowerPoint

Teams

Job description

Vacancy Information

We have a fantastic opportunity to join the Pennines region Retail team as an Area Manager at Greggs. You’ll be a vital player in supporting our continued growth and success and making sure that our loyal customers receive the Greggs’ service they expect and deserve across your group of shops.

We can offer you:

• Management Bonus Scheme which is worth up to 10% of your salary

• Pension scheme with matching employer contributions up to 7%

• Company car or car allowance

• Colleague discount, up to 50% off our own-produced products

• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• The opportunity to purchase additional annual leave twice a year

• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate

• Private Medical Insurance which is free for you and subsidised for your dependents

• Income Protection should you become unable to work due to long-term sickness

• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary

• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family

• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support

• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Career progression and learning and development opportunities

• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The is a field-based role covering the Liverpool suburbs and Southport area. Ideally you will live within this area.

What you'll do

As an Area Manager you’ll:

• Develop and implement shop operation plans and regularly review performance with shop managers to ensure agreed levels of sales growth

• Contribute to the development of the regional sales plan

• Promote brand excellence across shop management teams driving forward initiatives to improve standards

• Implement and monitor brand marketing material and displays in shops

• Lead a team in line with the values, with high visibility throughout the shops, promoting a culture of achievement and responsibility

• Recruit and develop effective shop management teams in line with shop plan requirements

• Agree territory recruitment plans in line with business needs and agreed budget

• Monitor food safety / health & safety practices across the territory ensuring compliance with brand standards and areas of risk to the business are minimised

• Plan and control shop manning rotas in line with agreed costs

• Monitor key cost control areas and take appropriate action to evaluate and question variances

About you

You will fit right into this role if you can demonstrate:

• Experience of leading a high performing shop management team across multiple sites

• Experience of accountability for delivering key sales and profit targets through effective team management

• Experience of developing a team through succession planning

• A proven track record for delivering excellent standards across multiple sites

• An ability to make decisions confidently

• Excellent organisational skills and the ability to communicate at all levels

• IT skills including Microsoft 365; SharePoint, Word, Excel, Outlook, PowerPoint, and Teams

• Strong logical and problem-solving skills with experience of analysing information and reports to identify current and potential problems and develop and implement workable solutions

• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

• Are supportive of an inclusive culture – recognising and valuing that difference is good

• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: