People Services Operations Specialist (Hybrid)

Asda; Leeds; Hybrid; GBP 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount in store and온라인

Wellbeing services access

Inclusion networks

Generous parental leave

Zusammenfassung

Asda is seeking an Operations Specialist for People Services at Britannia House, Leeds. You will deliver accurate HR transactions, support managers, and advise on policies and systems, while contributing to data integrity and a strong customer-focused culture.

In this hybrid role, you’ll work across service channels, drive improvements, and partner with colleagues to ensure high-quality service and compliance with UK employment practices.

Qualifikationen

• Experience delivering high-volume HR shared services.
• Attention to detail and data accuracy in HR records.
• Knowledge of UK employment legislation and HR policies.

Aufgaben

• Deliver HR People Services transactions accurately and on time in line with SLAs.
• Answer colleague and manager queries via case, phone, chat and other channels.
• Provide guidance on People policies, processes and systems.
• Own cases and service requests with timely, clear communication.
• Maintain employee records with data governance and protection compliance.
• Collaborate with teams to enable seamless end-to-end colleague experience.

Kenntnisse

People Services understanding

High-volume support

Customer service

Stakeholder management

Data management

HR systems

Tools

HRIS

Payroll systems

Jobbeschreibung

Asda is seeking an Operations Specialist for People Services at Britannia House, Leeds. You will deliver accurate HR transactions, support managers, and advise on policies and systems, while contributing to data integrity and a strong customer-focused culture.

In this hybrid role, you’ll work across service channels, drive improvements, and partner with colleagues to ensure high-quality service and compliance with UK employment practices.