Hybrid People Services Operations Specialist

Asda Stores; United Kingdom; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

ASDA Stores is seeking an Operations Specialist - People Services to join our team at Britannia House. The role focuses on delivering high‑quality People Services transactions, handling queries, and supporting managers with policy guidance in a fast-paced environment.

The position offers hybrid working with a minimum of 3 days in a Home Office, ensuring a balanced approach between collaboration and flexibility. A strong emphasis on data integrity and process improvement will be core to the role.

Qualifications

• Experience delivering high‑volume People Services or HR support with strong attention to detail.

Responsibilities

• Deliver People Services transactions accurately and in line with SLAs and SOPs.
• Respond to colleague and manager queries via service channels with timely resolution.
• Provide guidance on People policies, processes, and systems to managers.
• Maintain accurate employee records and ensure data integrity across systems.

Skills

People Services

Stakeholder management

Customer service

Data management

HR systems

Analytical skills

Job description

ASDA Stores is seeking an Operations Specialist - People Services to join our team at Britannia House. The role focuses on delivering high‑quality People Services transactions, handling queries, and supporting managers with policy guidance in a fast-paced environment.

The position offers hybrid working with a minimum of 3 days in a Home Office, ensuring a balanced approach between collaboration and flexibility. A strong emphasis on data integrity and process improvement will be core to the role.