People Services Manager

Broadacres Housing Association Limited; Northallerton; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Generous annual leave

Pension matched up to 10%

Health & safety training

Agile working

EAP service

Job summary

Broadacres Housing Association in Northallerton, North Yorkshire, invites an experienced HR professional to join as People Services Manager. You’ll lead HR processes, oversee employee lifecycle, and champion data-driven people insights to support our rural communities.

In this role you’ll manage the HR operations team, collaborate with the People Team, and shape a positive colleague experience through compliant policies, excellent service, and proactive change management.

Qualifications

• Experience in a similar operational HR role.
• Strong knowledge of HR policies, practices and employment legislation.
• Excellent communication and relationship-building skills.
• Collaborative approach with the confidence to own and lead the area.
• Level 5 CIPD qualification.

Responsibilities

• Lead and strengthen HR processes and initiatives that support our wider business goals.
• Oversee the full employee lifecycle, including Employee Relations, with confidence and care.
• Manage our HRIS and champion high-quality people data and insight.
• Work closely with the wider People Team to deliver a seamless, people-centred service.
• Lead and develop the HR operations team to provide an excellent service every day.

Skills

Operational HR experience

HR policies & compliance

Communication skills

Collaborative leadership

Level 5 CIPD qualification

Education

Level 5 CIPD qualification

Tools

HRIS

Job description

Drive Change. Make a Difference.

Are you an experienced HR professional who thrives on creating exceptional colleague experiences? Do you enjoy leading teams, improving processes, and helping organisations build cultures where people can flourish?

At Broadacres Housing Association, we're looking for a talented People Services Manager to join our People Team and play a pivotal role in shaping how we support, develop, and engage our colleagues.

This is more than just an HR management role. It's an opportunity to influence the employee experience, lead meaningful improvements, and contribute to an organisation that is committed to making a positive impact across rural North Yorkshire.

What you’ll do:

• Lead and strengthen HR processes and initiatives that support our wider business goals
• Oversee the full employee lifecycle, including Employee Relations, with confidence and care
• Manage our HRIS and champion high-quality people data and insight
• Work closely with the wider People Team to deliver a seamless, people-centred service
• Lead and develop the HR operations team to provide an excellent service every day

What you’ll bring:

• Experience in a similar operational HR role
• Strong knowledge of HR policies, practices and employment legislation
• Excellent communication and relationship-building skills
• A collaborative approach, with the confidence to take ownership and lead your area well
• Level 5 CIPD qualification

If you are a proactive People Professional who wants to create a positive colleague experience and help build a culture where people can thrive, we’d love to hear from you. Join Broadacres and be part of a team making a meaningful impact across rural North Yorkshire.

What We Offer:

• Competitive Salary: Alongside a generous annual leave package and flexible working options.
• Comprehensive Benefits: A range of benefits, including pension (matched up to 10% defined contribution scheme) and health and safety training.
• Agile Working: Enjoy flexible working arrangements.
• Support for You: Additional perks to support your wellbeing, including our EAP service.

Why Broadacres?

At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.

Our Organisation

Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,900 homes across various regions, providing top-tier services aimed at meeting our vision: ‘to be the best rural housing association in the country’. We ensure our customers receive first-class service, making them proud to live in a Broadacres’ home.

Consider applying for this role if you are looking for roles including: People Operations Manager (People Ops Manager), HR Services Manager,HR Shared Services Manager,HR Service Delivery Manager,HR Administration Manager,HR Process Manager