People Services Executive

OMGEULUK Omnicom Media Group UK Ltd; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Job summary

Omnicom Group in the United Kingdom is seeking a People Services Executive to join the People Services Hub. You will execute People transactions, support employees, and help maintain data accuracy in Workday, ensuring timely processing and high service levels.

You will collaborate with People Partners and other departments, contribute to process improvements, and assist in generating routine People reports.

Qualifications

• 2–3 years experience in People transaction processing.
• Experience supporting HR shared services is advantageous.
• Professional qualification in People/HR preferred.

Responsibilities

• Process a variety of People transactions in line with group guidelines.
• Provide timely, accurate employee support and issue resolution.
• Maintain data integrity in Workday with audits.
• Document and file records in compliance with data protection laws.
• Assist in process improvements within People Services.
• Ensure compliance with People policies and legal requirements.
• Assist in reporting and analytics for People metrics.
• Support learning and knowledge sharing within the team.
• Collaborate with People Partners and other departments.

Skills

HRIS systems

MS Office

Attention to detail

Communication skills

Analytical thinking

Customer-focused

Multi-tasking

Education

Professional HR qualification

Tools

Workday

Job description

Agency: Omnicom Media Job Function: People and Culture Job Subfunction: People Operations Job Description:

Role Purpose:

The People Services Executive is a key member of the People Services Hub responsible for executing People transactions and providing exceptional support to employees and stakeholders. This role contributes to the overall efficiency of People services delivery and excellence, ensuring accurate and timely processing of People service requests.

Key Responsibilities:

• People Transaction Processing: Execute a variety of People transactions, including but not limited to employee data changes, payroll updates, benefits enrolment, and leave administration, adhering to Group processes and guidelines.
• Employee Support: Respond promptly to People enquiries from employees and stakeholders, providing accurate information, guidance, and issue resolution in a professional and customer-centric manner.
• Data Integrity: Maintain the accuracy and completeness of employee data in Workday, performing regular data audits and corrections as necessary.
• Documentations & Records: Ensure proper documentation of People transactions, maintaining organised and confidential employee records in compliance with data protection regulations.
• Process Improvement: Identify opportunities for process optimisation and efficiency enhancement within People Services (Operations), contributing to the continuous improvement efforts of the team.
• Policy Adherence: Ensure compliance with People policies, procedures, and legal requirements in all People transactions and interactions.
• Reporting & Analytics: Assist in generating regular People reports and analytics to support decision-making, track trends, and monitor key People metrics.
• Learning and Knowledge Sharing: Participate in knowledge sharing activities, contribute to training materials, and assist in training new team members on People processes and systems.
• Cross-functional Collaboration: Collaborate with the agency People Partners, CoEs and other departments to address employee needs and contribute to People projects and initiatives.
• Quality Control: Support quality assurance efforts by participating in regular data and transaction audits to ensure accuracy and consistency.

Role Requirements:

• Professional qualification(s): People certification/qualification is preferred.
• Work Experience: Minimum experience of 2-3 years in People transaction processing, employee support, and exposure to People shared services operations is advantageous.

Skills & Competencies:

• Proficiency in HRIS systems and Microsoft Office applications.
• Strong attention to detail and data accuracy.
• Excellent communication and interpersonal skills.
• Problem-solving and analytical thinking.
• Customer-focussed attitude with a commitment to delivering high quality service.
• Ability to manage multiple tasks and prioritise effectively.

To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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