Comms Manager

Adelphi Group; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Omnicom UM in London is seeking a Manager to support the delivery of client partnership commitments across global and market levels. You will work with Business Leadership, Operations, Activation, and Strategy to ensure alignment, coordination, and smooth execution of all activity.

You will assist craft leadership in delivering against client deliverables, including performance framework tracking such as TRR and QBRs, with process cascading through internal meetings and action plans.

Responsibilities

• Responsible for the timely and accurate delivery of day-to-day requests from key clients and internal teams.
• Support tracking of deliverables, timelines, and performance.
• Help identify risks to delivery and elevate or coordinate resolution as needed.
• Build relationships with day-to-day client contacts and key stakeholders.
• Support the development of client materials, updates, and reporting.
• Contribute to global views, status updates, and performance tracking.

Job description

Agency

UM

Job Function

Media

Job Subfunction

Media Planning and Buying

Job Description

As Manager, you play a key supporting role in enabling the successful delivery of client partnership commitments across global and market levels. You will work across Business Leadership, Operations, Activation, and Strategy to ensure alignment, coordination, and smooth execution of all activity.

You support craft leadership in delivering against agreed client deliverables, including performance framework tracking such as TRR, QBRs, process cascading through internal meetings and collation of action plans, ensuring work is delivered accurately, on time, and to a high standard.

You are a key day-to-day contact for internal teams and a supporting contact for the client, helping ensure everything is operating smoothly, accurately, and on deadline. You are building your understanding of the client’s business, the global operating model, and how different markets contribute to overall success.

In this role, you will work closely with leads to ensure that key outputs, and deliverables are aligned to client expectations and grounded in strong operational foundations. You will help ensure that global principles, processes, and best practices are consistently applied across markets.

As a Manager, you are highly organized and detail-oriented, with strong coordination skills. You are developing your ability to manage multiple stakeholders, track complex workstreams, and contribute to effective ways of working across a global network.

ROLE AND RESPONSIBILITIES:

Client

• Responsible for the timely and accurate delivery of day-to-day requests from key clients and internal teams.

• Support tracking of deliverables, timelines, and performance

• Help identify risks to delivery and elevate or coordinate resolution as needed

• Build relationships with day-to-day client contacts and key stakeholders.

• Support the development of client materials, updates, and reporting.

• Contribute to global views, status updates, and performance tracking.

Internal

• Day-to-day project management support across the global account

• Work with leads across Business Leadership, Strategy, Activation, and Operations to ensure aligned delivery.

• Attend internal and client statuses – contributing to agendas where appropriate.

• Build relationships and support the needs of cross-functional teams working on the account.

• Support processes such as annual planning, templates, trackers, dashboards and reporting.

• Help drive adoption of best practices and ways of working

• Stay up to date with the Omnicom offerings along with global media and marketing landscape changes to support informed POV.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/