Senior HR Manager

The Ridings Medical Group; Brough; On-site; GBP 58,000 - 64,000; Full time

Job summary

The Ridings Medical Group in the East Riding of Yorkshire is seeking a Senior HR Manager to shape workforce strategy across clinical and administrative teams, ensuring compliant governance and proactive people leadership.

You will lead HR operations, policy development, and staff welfare, with visa sponsorship eligibility and a focus on partnership with senior leadership to balance strategic and hands-on delivery.

Qualifications

• CIPD Level 7 (preferred) or equivalent HR qualification.
• Masters degree in HR or Healthcare Management.
• Conflict resolution: manage complex conflicts, grievances, and disciplinaries.
• Strategic horizon scanning: manage statutory, regulatory and NHS changes.
• Risk management: assess organisational and legal risks and take decisive action.
• Experience with medical staff/partner dynamics in primary care.
• Analytical IT skills: spreadsheets, databases and API tools.
• Collaborative and empathetic leadership, empowering teams.
• Calm, methodical leadership under pressure with attention to detail.
• Pragmatic leadership to align policy with practice.

Responsibilities

• Manage HR functions across resources (people, finance, estates) with staff wellbeing focus.
• Human Resources Oversight: recruit, onboarding, governance checks and staff administration.
• HSR Activities for OPL Enterprises: policy development, visa sponsorship, apprenticeship levies, PDPs.

Skills

Strategic leadership

Employee relations

Risk management

Policy guidance

HR data analytics

Staff development

NHS knowledge

Collaborative leadership

Education

CIPD Level 7 or equivalent

Masters in HR/Healthcare Management

Tools

Spreadsheets

API knowledge

Job description

Are you an experienced HR leader looking for a high-impact role where your strategic vision and hands‑on leadership can directly shape the future of patient care?

We are seeking a resilient, strategic, and highly collaborative Senior HR Manager to oversee our workforce strategy and operations. In this role, you will lead blended clinical and administrative teams, navigating complex regulations to translate policy into practice. You will be a trusted advisor to senior leadership, knowing precisely when to look at the big picture and when to roll up your sleeves to get things done.

Key Responsibilities

• Strategic Leadership: Conduct strategic horizon scanning to anticipate statutory, regulatory, and NHS updates, translating them into robust policy recommendations.
• Employee Relations & Conflict Resolution: Manage complex conflict, grievances, and disciplinary processes constructively and pragmatically.
• Risk Management: Assess organisational and legal risks across the workforce, taking decisive action to protect the organisation.
• Team Empowerment: Lead, empower, and champion the success of diverse clinical and administrative teams with a collaborative and empathetic approach.
• Governance & Policy: Ensure strict compliance with evolving healthcare frameworks, guiding leadership teams through definitive organisational choices.

Interview Date: Thursday, 26th November 2026

Please note: The assessment process for shortlisted candidates will include an interview and a presentation.

Main duties of the job

You are calm, clear-headed professional who thrives under pressure. You possess the political acumen to navigate complex workplace dynamics, knowing when to leverage formal authority and when to guide through soft influence. You are assertive enough to say the unpopular thing when necessary, yet adaptable enough to unite different team cultures.

If you need reasonable adjustments due to a disability, you may use AI or other tools to help with your application.

INTERNATIONAL APPLICANTS:

This role has been assessed as eligible for visa sponsorship. Applicants requiring sponsorship must meet all other visa requirements including knowledge of English.

About us

The RidingsMedical Group is a large, forward-thinking training practice operating as asingle Primary Care Network, River & Wolds PCN, delivering high-qualityprimary care services to more than 48,000 patients across five sites in theEast Riding of Yorkshire.

Led by 11 GPPartners and supported by a highly experienced and dynamic management team, weemploy over 200 colleagues across a wide range of clinical and non-clinicaldisciplines. Our workforce includes Salaried GPs, Advanced Care Practitioners,Nurses, Healthcare Assistants, Pharmacists, Social Prescribers, Dispensers,Care Navigators, and a dedicated administrative team, all workingcollaboratively to provide outstanding patient care.

As aresearch-accredited practice, we are proud to be among the highest-performingorganisations in the Yorkshire and Humber region, with a strong commitment toinnovation, education, and continuous improvement.

Situated withineasy reach of Leeds, York, and Hull, our practice serves a diverse and growingpopulation while offering the benefits of both rural and urban communities,supported by excellent transport links across the region.

Job responsibilities

To manage the HR functions to ensure the best useof all resources human, financial and estates with a strong focus on staffwellbeing.

HumanResources Oversight:

For The Ridings Medical Group:

• Supportrecruitment, induction and training of new staff.
• Supportadherence to policy for required governance checks including DBS, professionalregistration, right to work and professional indemnity, providing guidance and liaising with staff as required.
• Overseethe administration of staff including absence management, annual leave, onboarding, offboarding and general HR administration.
• Overseewellbeing initiatives in the practice including signposting and thank younewsletters.
• Overseeonboarding and offboarding of GP Registrars, HYMS students and student nurses.
• Overseethe planning and attendance tracking of practice PTL sessions.
• Overseeand provide guidance on the storage and retention of all staff-related data.
• Support the Lead GP Partner with line management and the completion of staff reviews

Human Resources Activity for The Ridings Medical Group:

• Together with the Senior HR Advisor, develop and review all HR-related policies and procedures, ensuring that they meet current guidance.
• Together with the Senior HR Advisor, ensure that the necessary processes are in place to support the execution of statutory and Practice policy and requirements.
• Ensure staff subject to visa requirements are appropriately registered on the UK Visa & Immigration Sponsorship Management System and issued with the correct visa for their working requirements.
• Ensure apprentices are registered correctly on the Apprenticeship Portal and appropriate levies/funds are claimed as required.
• Provide support, advice, guidance and mediation (where required) to staff, managers and partners ensuring that employment law and company policies are adhered to.
• Provide 1-2-1 emotional and/or workplace support to staff as required, where appropriate directing to Line Managers, Directorate Leads or Senior HR Advisor.
• Conduct workplace investigation meetings as required and in relation to disciplinaries, capability hearings and grievances.
• Lead and act as first point of call for all disciplinaries, grievances and capability hearings, ensuring that policy and legislation is followed. Ensure all relevant paperwork is completed in a timely manner.
• Liaise with the employment solicitor as required for any staff related matters.
• Prepare and support the use of settlement agreements where appropriate, ensuring proper due diligence and non-disclosure is maintained.
• Work with the Senior HR Advisor monthly to review absence related data included Bradford Factor calculations. Liaise with managers, Senior HR Advisor and Staff Partners as required and where staff have reached a trigger point.
• Work with the Senior HR Advisor managers and employees to ensure that staff needs are met under the Equality Act including referral to Occupational Health and the agreement of reasonable adjustments if required.
• Work with the Senior HR Advisor, managers and employees to manage excessive authorised and all unauthorised absence as required, discussing with senior managers, Staff Partners and/or solicitor if needed.
• Provide support to the Senior HR Advisor with requests for compassionate leave and hospital appointment leave in accordance with practice policy.

Human Resources Activity for OPL Enterprises:

• Support the Superintendent Pharmacist, Pharmacy Manager & Lead GP in the recruitment of new staff to ensure successful induction and integration of the individual.
• Management of the Simply Health policy including renewal and user management.
• Propose, agree and organise pay increments and cost of living rises with the Senior Management Team and Lead GP and communicate to staff via letter.
• Develop and review all HR-related policies and procedures, ensuring that they meet current guidance and processes are in place to support their execution.
• To ensure apprentices are registered correctly on the Apprenticeship Portal and appropriate levies/funds are claimed as required.
• Ensure all necessary HR requirements met including GDPR and legal requirements.
• Provide support, advice, guidance and mediation (where required) to staff, managers and partners ensuring that employment law and company policies are adhered to.
• Conduct workplace investigation meetings as required and in relation to disciplinaries, capability hearings and grievances.
• Lead and act as first point of call for all disciplinaries, grievances and capability hearings, ensuring that policy and legislation is followed. Ensure all relevant paperwork is completed in a timely manner.
• Liaise with the employment solicitor as required for any staff related matters.
• Prepare and support the use of settlement agreements where appropriate, ensuring proper due diligence and non-disclosure is maintained.
• Work with managers and employees to ensure that staff needs are met under the Equality Act including referral to Occupational Health and the agreement of reasonable adjustments if required.
• Work with managers and employees to manage excessive authorised and all unauthorised absence as required, discussing with Staff Partners and/or solicitor if needed.
• Approve requests for compassionate leave and hospital appointment leave in accordance with pharmacy policy.

Line Management:

For The Ridings Medical Group:

• To provide direct line management for the following: Senior HR Advisor
• To conduct annual PDPs for direct reports, obtaining 360 degrees feedback where appropriate. To also conduct at least one mid-term review with each person.
• To listen to any individual staff members concerns if approached, directing them appropriately after listening.
• Being involved in the recruitment of new staff, overseeing induction and successful integration of the individual.
• Ensuring all staff keep up to date with their training requirements.
• Ensuring accurate records of annual leave are kept through People HR.
• Passing all HR-related information to HR to be placed in central records.
• Informing HR of any staff absences.
• Promote a positive, collaborative, and supportive team culture with a focus on patient-centred care, safety and continuous improvement.
• Collate induction programmes for new staff.

Training & Development:

• Together with the Senior HR Advisor, prepare and deliver training to the management team, and other employees where required, to ensure that policies are understood and implemented into practice.
• Maintain a refresher programme of training and development for all staff.

Project Management:

For The Ridings Medical Group:

• Manage and drive forwards HR projects within the Practice, liaising with the Senior Management Team and Senior HR Advisor as required.
• Lead analysis, action and consultation to meet TUPE regulations during practice mergers or takeovers.

Systems:

Together with the Senior HR Advisor, For The Ridings Medical Group:

• Continual review of HR systems to ensure the needs of the Group, PCN and pharmacy are met.
• Create and maintain the People HR system including setup, building reports, developing workflows, troubleshooting issues, building Hotsheets/ API links and analysing/ developing new ways of working to meet the needs of a growing practice.
• Complete audits of the HR system as required to identify any issues to rectify.

Meetings:

For The Ridings Medical Group and River & Wolds PCN:

• Management Meetings
• HR Meetings
• Strategic Development Group (Staff)
• HR Meetings
• This job description is not exhaustive and may be adjusted periodically after review and consultation.
• Work safely at all times in accordance with legislation requirement and Practice policy and Procedures.
• You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Personal Attributes

• Resilient and Assertive: Ability to stand your ground, be firm when necessary, and say the unpopular thing.
• Hands-on Leadership: Willing to muck in at an operational level while maintaining a strategic view.
• Judgement: Keen political acumen, knowing precisely when to assert formal authority (pull rank) and when to use soft influence.

AI and Right to work

• Please advise if AI contributed to any part of your application, indicating the extent of its use.
• Confirm you meet the visa requirements detailed in the attached 'Additional information for applicants' document.

Qualifications

• CIPD Qualified (Level 7 preferred) or equivalent professional HR qualification
• Masters degree in Human Resources or Healthcare Management
• Conflict Resolution: Ability to manage complex conflict, employee grievances, and disciplinaries constructively.
• Strategic Horizon Scanning: Strong research skills to manage statutory, regulatory, and NHS changes, translating them into policy recommendations.
• Risk Management: Proven ability to assess organisational/legal risks and take decisive action.
• Experience dealing with medical staff/Partner dynamics in primary care.
• Excellent analytical IT skills including the ability to develop complex spreadsheets, databases & API Hotsheets.
• Collaborative & Empathetic: Demonstrable history of team working, empowering others, and championing peer success.
• Calm & Reflective: A methodical, clear-headed approach with strict attention to detail under pressure.
• Pragmatism: Ability to cut through the noise, view the bigger picture, and help leadership teams make definitive choices.
• Adaptable leadership style tailored to blended clinical and administrative teams.

Experience

• Extensive, proven HR experience at a senior management level.
• Experience working within an NHS or healthcare setting (ideally Primary Care, PCNs or Integrated Care Systems).
• Experience managing employee relations under the NHS Agenda for Change framework and the Salaried GP Model Contract

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience£57,507 to £64,429 pro rata (depending on experience)