People Services Advisor

Allscreens Nationwide Ltd; Cheltenham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Enhanced sick pay

Life Assurance

Healthcare cashback plan

Business mileage allowance

Investors in People Gold

Induction and training

Employee groups (Proud2Be, Green, etc)

Welfare support

Job summary

Caring for Communities and People (CCP) is seeking a People Services Adviser to provide expert HR guidance, drive compliance and support wellbeing across our services. You’ll partner with managers and staff to maintain policies, handle employee relations and contribute to improvement projects that enhance workplace culture.

The role requires strong communication, CIPD qualifications or progress, and a proactive, organised approach.

Qualifications

• A minimum of CIPD Level 3 or working towards.
• Strong knowledge of UK employment law and HR best practice.
• Experience managing employee relations cases.
• Confident communicator with coaching and influencing skills.
• Able to work independently and build relationships across teams.
• Full UK driving licence with access to own vehicle.

Responsibilities

• Provide HR advice and support to managers on absence, performance, disciplinary, grievance and employee relations matters.
• Maintain HR policies, procedures, contracts, job descriptions and employee records, ensuring legal compliance.
• Support and attend formal HR meetings, investigations, hearings and consultations, ensuring processes are managed effectively and compliantly.
• Produce HR reports and monitor key metrics including absence, turnover, training compliance and employee relations activity.
• Support organisational change projects including restructures, TUPE transfers and site openings and closures.
• Promote employee wellbeing, engagement, recognition and development initiatives in partnership with managers and the L&D team.
• Contribute to HR projects, system improvements, audits, inspections and continuous improvement activities that enhance the employee experience.

Skills

Organised

Approachable

Proactive

Strong communication

People-savvy

Education

CIPD Level 3

Job description

Are you a people person, looking for an exciting new role?

We're looking for an experienced People Services Advisorto support our managers and employees across a wide range of people

matters. This is an exciting time to join the team in a varied and rewarding role.

You will provide expert HR guidance, drive compliance, support employee wellbeing and engagement, and contribute to projects that

help create a positive workplace culture across our services.

Key Responsibilities

• Provide HR advice and support to managers on absence, performance, disciplinary, grievance and employee relations matters
• Maintain HR policies, procedures, contracts, job descriptions and employee records, ensuring legal and regulatory compliance
• Support and attend formal HR meetings, investigations, hearings and consultations, ensuring processes are managed effectively and compliantly.
• Produce HR reports and monitor key metrics including absence, turnover, training compliance and employee relations activity
• Support organisational change projects including restructures, TUPE transfers and site openings and closures
• Promote employee wellbeing, engagement, recognition and development initiatives in partnership with managers and the L&D team
• Contribute to HR projects, system improvements, audits, inspections and continuous improvement activities that enhance the employee experience.

What we're looking for

We are after someone organised, approachable and proactive. You will need to juggle a variety of priorities and feel comfortable

advising managers at all levels - so strong communication skills and being people-savvy is essential.

You will need

• A minimum of CIPD Level 3 or working towards
• Strong knowledge of UK employment law and HR best practice
• Experience managing employee relations cases
• Confident communicator with strong coaching and influencing skills
• Able to work independently and build effective relationships across teams
• A full UK driving licence and access to your own vehicle

Come and join a Charity focused on people rather than profit.

About Us

Established in 1989, Caring for Communities and People (CCP)is a registered charity propelled by an unwavering commitment to

addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about

the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over

the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South

Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.

What We Offer

• 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhancedsick pay (up to 30 days full pay and 30 days half pay)
• Life Assurance cover(3 times your annual salary in the event of your death)
• Free subscription to Benenden healthcare cashback plan or Perkbox discounts
• 55p Business Mileage^^
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoing training and development.
• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-house Workplace Welfare Manager for support when needed.

(Benefits are for contracted staff only not bank workers)

Are Your Values Aligned with Ours?

We look for staff who embody our SPIRITvalues:

• Show gratitude and appreciation of others.
• Demonstrate personal and professional pride.
• Integrityis everything.
• Reflectand learn.
• Takeyour best self wherever you go.

Hours:Full-time37.5 hours per week

Contract:Permanent

Pay:£28,210 per year

Closing Date:13th August 2026 -CCP reserves the right to close the job advert early if needed.

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to

ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so.

We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily

prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks.

Please review the attached job attachments for further insights.

^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be

compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing

additional holidays is capped at 5 per year.

^^Contracted staff only. Business mileage (55p a mile) is paid for any daily miles over and above the distance from your home to

the allocated workplace location and back. You'll need awell-maintained vehicle with valid tax, MOT andInsurance covering