People Services Administrator — HR & Payroll Support

Northern Powergrid; Shiremoor; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days holiday rising with tenure + 8

Job summary

Northern Powergrid is seeking an Administrator to join the People Services Team in the UK. You will deliver timely, efficient first line administrative services across Hire to Retire processes and handle sensitive data with confidentiality.

The role requires strong MS Office skills, attention to detail, and the ability to prioritise work to meet Payroll deadlines and service levels. A competitive salary and 25 days holiday are offered, with benefits supporting tenure and wellbeing.

Qualifications

• Minimum qualification of 5 GCSEs A-C or equivalent.
• Experience with HR transactional activities or Shared Services is desirable.

Responsibilities

• Act as a first point of contact and respond to enquiries with SLA driven, customer-focused service.
• Provide high quality administrative support across Hire to Retire processes.
• Maintain accurate colleague records, both paper-based and electronic in the HR system.
• Ensure GDPR compliance and data confidentiality at all times.
• Support workflow updates and communicate progress to stakeholders.

Skills

Attention to detail

Well organised

Data confidentiality

Administrative skills

Education

GCSEs A-C

Tools

Oracle HCM

Job description

Northern Powergrid is seeking an Administrator to join the People Services Team in the UK. You will deliver timely, efficient first line administrative services across Hire to Retire processes and handle sensitive data with confidentiality.

The role requires strong MS Office skills, attention to detail, and the ability to prioritise work to meet Payroll deadlines and service levels. A competitive salary and 25 days holiday are offered, with benefits supporting tenure and wellbeing.