People Administrator,

National Grid; West of England; Hybrid; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Share incentive plan

Pension scheme with employer match

Flexible benefits package

Job summary

National Grid in Bristol is seeking a highly organised People Services Administrator to join the People & Culture team. Based in Bristol with hybrid working, you will support day-to-day operations of People Services, keeping HR records accurate and delivering onboarding and lifecycle admin.

You will manage HR systems like ResourceLink or similar, produce reports, assist audits, and respond to employee queries with a proactive, customer-focused approach.

Qualifications

• Maintain accurate employee records across HR systems.
• Assist onboarding and employee lifecycle activities.
• Process and audit regular HR reports.
• Support employee induction and onboarding activities.
• Respond to employee queries with a customer-focused approach.

Responsibilities

• Maintain employee records and HR data with accuracy.
• Support onboarding and lifecycle administration tasks.
• Audit and process regular HR reports.
• Assist with inductions and onboarding activities.
• Respond to employee queries and provide information.

Skills

Organisational skills

Attention to detail

Communication skills

Customer-focused

Multitasking

Problem solving

Education

Degree level

CIPD Level 3

Tools

HRIS (ResourceLink)

MS Office

Job description

About the role

At National Grid, we keep people at the heart of everything we do. We're looking for a highly organised and detail-oriented People Services Administrator to join our People & Culture team based in our Bristol office with hybrid working arrangements.

What you'll do

As a People Services Administrator, you'll play a key role in supporting the day-to-day operation of the People Services team.

• Supporting the administration of employee lifecycle and onboarding activities.
• Maintaining accurate employee records across HR systems.
• Processing and auditing regular people-related reports.
• Supporting employee induction and onboarding activities.
• Managing employee benefits administration and responding to employee queries.
• Coordinating Long Service Awards and other employee recognition processes.
• Administering payments and processes including First Aid, Ramp Up and Social & Leisure Club schemes.
• Producing and maintaining process documentation, templates and guidance materials.
• Supporting internal and external audits and ensuring compliance across HR records.
• Managing employee requests such as employment references, mortgage references and ID card administration.
• Assisting with Data Subject Access Requests (DSARs) and absence management administration.
• Acting as a key liaison between People Services and internal functions including Finance and IT.
• Responding promptly and professionally to employee and stakeholder enquiries.

What you'll need

We're looking for someone who is proactive, customer-focused and enjoys working in a fast-paced environment. You'll have excellent organisational skills and a keen eye for detail, with the ability to manage multiple priorities effectively.

• Previous administration experience, ideally within an HR or shared services environment.
• An education to degree level or CIPD Level 3 qualification (or working towards).
• Excellent written and verbal communication skills.
• Experience working with HR systems, such as ResourceLink or similar HRIS platforms.
• Strong IT skills, including Microsoft Office applications and data management.
• The ability to analyse information, solve problems and identify process improvements.
• A high level of accuracy and attention to detail.
• A collaborative approach with a commitment to delivering excellent customer service.

What you'll get

A competitive salary between £26,000 - £29,000 per annum- dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More information

This role closes on 28th September at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.