People Process Analyst

Pinnacle Pet UK; United Kingdom; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Healthcare cash plan

Pension

Life assurance

24 days holiday

Remote UK role

Job summary

Doubtless Pet Care is seeking a People Process Analyst to join our People Operations team and help shape how we deliver services. You will simplify processes, reduce manual administration and leverage technology including Workday and automation to deliver better experiences for colleagues and managers.

You will work across the People function to identify opportunities, support transformation initiatives and embed new ways of working that improve efficiency, consistency and user-friendliness.

Qualifications

• Experience in a People/HR, People Operations, HR Shared Services, process improvement or transformation environment.
• Strong experience of process mapping, reviewing existing ways of working and identifying opportunities for continuous improvement.
• Experience working with HR systems or HRIS platforms, ideally Workday.
• A genuine interest in AI, automation and emerging technology, with the ability to identify practical ways to apply them to People processes.
• Experience supporting the implementation of new processes, systems or ways of working, from initial analysis through to adoption.

Responsibilities

• Help identify opportunities for improvement within the People function and support transformation initiatives.
• Embed new ways of working that make processes more efficient, consistent and user-friendly.
• Collaborate across teams to deliver practical improvements using technology such as Workday and automation.

Skills

Process mapping

Continuous improvement

Workday / HRIS experience

AI & automation interest

Stakeholder management

Analytical thinking

Job description

As Doubtless Pet Care continues to grow, we are seeking a People Process Analyst to join our People Operations team.

Package: We offer an annual salary starting at £30,000, 24 days holiday, life assurance, pension, healthcare cash plan and a range of other employee benefits!

Location:This is a remote role based in the UK.

What you`’ll get up to as our People Process Analyst

Are you passionate about improving processes, exploring new technology and finding smarter ways of working? Do you enjoy solving problems, working collaboratively and turning ideas into practical improvements?

We’re looking for a People Process Analyst to join our People team and help shape how we deliver our services. This is an opportunity to make a real difference to the colleague and manager experience by simplifying processes, reducing manual administration and making better use of technology, including Workday, AI and automation.

Working collaboratively across the People function, you’ll help identify opportunities for improvement, support transformation initiatives and embed new ways of working that make our processes more efficient, consistent and user-friendly.

What we look for in you

• Experience in a People / HR, People Operations, HR Shared Services, process improvement or transformation environment.
• Strong experience of process mapping, reviewing existing ways of working and identifying opportunities for continuous improvement.
• Experience working with HR systems or HRIS platforms, ideally Workday.
• A genuine interest in AI, automation and emerging technology, with the ability to identify practical ways to apply them to People processes.
• Experience supporting the implementation of new processes, systems or ways of working, from initial analysis through to adoption.
• Strong analytical and problem-solving skills, with the ability to use data, feedback and insight to identify root causes and develop effective solutions.
• Excellent communication and stakeholder management skills, with the ability to build relationships and work collaboratively across teams.
• A high level of organisation and attention to detail, particularly when managing documentation, data, process controls and competing priorities.
• The ability to balance continuous improvement activity with day-to-day operational requirements.

What we are all about!

We are Doubtless Pet Care – a pet insurance and health services organisation operating in several markets across Europe including the UK, France, Netherlands, Belgium and Germany as well as North America (USA and Canada).

We are one of the largest pet insurance and services organisations globally, with over 4,500 colleagues supporting over 6 million pets across the globe. Our passion for pets powers our purpose to help pet parents get better access to better care, so they can focus on the joy that happy healthy pets bring to their lives.

We know that harnessing our differences makes us stronger and helps we deliver better outcomes for our customers and each other.That’s why we are committed to ensuring that everyone is treated fairly and without discrimination, and we are passionate about creating an inclusive environment where everyone feels they belong.

Pinnacle Pet UK Limited is registered in England and Wales with registered number 13626694. Registered office: Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire WD6 2XX. Company VAT number: 435646971