People Operations Specialist — Admin & Data Steward

Colliers International; City of Westminster; On-site; GBP 25,000 - 32,000; Full time

Job summary

Colliers International is seeking a People Operations Administrator to manage transactional delivery across the employee lifecycle, maintain data integrity and provide first-line HR support. The role involves processing life-cycle events, data validation and documentation, while escalating complex matters to the advisor or manager.

You will handle routine payroll and benefits input, maintain trackers, generate standard reports, and ensure compliance with data protection and record-keeping

Qualifications

• Previous experience in People Operations, HR Administration, HR Shared Services or People Services.
• Understanding of employee lifecycle administration, employment compliance requirements and customer-focused service delivery.
• Experience using HR information systems, ideally SAP SuccessFactors, together with ticketing or case management systems.
• Strong organisational skills, attention to detail and commitment to accurate data and documentation.
• Confident use of Microsoft Outlook, Excel and Word.
• Ability to manage competing priorities and meet service level commitments.
• Clear written and verbal communication skills and confidence providing routine guidance.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Proactive and collaborative approach, with an interest in continuous improvement and problem-solving.

Responsibilities

• Process standard employee lifecycle transactions, including new starters, probation updates, leavers, transfers, promotions, contractual changes, family leave, absence administration, benefits changes and employee data updates.
• Complete activity accurately and on time, following approved processes, templates, controls and service levels.
• Maintain trackers, checklists and case records so that progress, ownership and outstanding actions are clear.
• Identify missing, inconsistent or unusual information and elevate before processing where clarification or approval is required.
• Support People Operations activities and assigned specialist workstreams, including benefits administration, early careers or other operational areas.

Skills

HR Administration

People Operations

SAP SuccessFactors

Ticketing systems

Outlook

Excel

Word

Data accuracy

Confidentiality

Tools

SAP SuccessFactors

Ticketing systems

Data protection systems

Job description

Colliers International is seeking a People Operations Administrator to manage transactional delivery across the employee lifecycle, maintain data integrity and provide first-line HR support. The role involves processing life-cycle events, data validation and documentation, while escalating complex matters to the advisor or manager.

You will handle routine payroll and benefits input, maintain trackers, generate standard reports, and ensure compliance with data protection and record-keeping