People Operations Specialist

Amplitude; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Amplitude is seeking a People Operations Specialist based in London to help manage employee lifecycle, payroll coordination, and onboarding/offboarding across UK, EMEA, and APJ. You will leverage AI tools to streamline workflows and improve the employee experience, while ensuring compliance with local employment standards.

You will partner with Payroll, Benefits, IT, and Talent Acquisition to deliver accurate data, timely answers, and scalable processes.

Qualifications

• Experience using AI in day-to-day work
• Comfort with HRIS systems and international payroll
• Familiarity with employment laws across UK/EMEA/APJ

Responsibilities

• Own day-to-day employee lifecycle transactions across UK/EMEA/APJ
• Be first point of contact via ticketing system for employee queries
• Coordinate onboarding/offboarding and background checks
• Support international benefits programs and compliance
• Coordinate payroll with providers and internal partners
• Manage immigration and visa processes with counsel
• Document and improve People Operations processes

Skills

AI in HR

HRIS systems

Workday

Attention to detail

Tools

Workday

Job description

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection that will allow employees of all backgrounds to thrive.

About The Role & Team

Our People Operations team keeps the employee experience running smoothly behind the scenes, from the moment someone signs their offer to their very last day. Based in London and supporting our growing team across the UK, EMEA, and APJ, you’ll be the go-to person for the day-to-day operations that Ampliteers rely on: accurate data, timely answers, and processes that just work. This is a hands-on role for someone who is building their People career, loves using AI to work smarter, and wants to develop deep operational expertise while working closely with colleagues across Payroll, Benefits, IT, and the wider People team.

As a People Operations Specialist, you will:

• Own day-to-day employee lifecycle transactions in Workday-new hires, job changes, and departures-across our UK, EMEA, and APJ population, keeping our data accurate and audit-ready.
• Use AI tools to work faster and smarter, and help bring AI into everyday People Operations workflows to reduce manual effort and improve the employee experience.
• Be a first point of contact for employee and manager questions through our ticketing system, resolving routine requests and knowing when to escalation the trickier ones.
• Coordinate onboarding and offboarding logistics-Including background checks and new hire setup-so every Ampliteer has a smooth first day and a clean exit.
• Support international benefits programs and help keep our processes compliant with local employment standards across the UK, EMEA, and APJ.
• Help document, maintain, and improve our People Operations processes and knowledge base so answers are easy to find and consistent for everyone.
• Coordinate EMEA/APJ payroll with our provider and internal partners-onboarding, error resolution, and escalation-while navigating local employment law nuances across the Netherlands, France, the UK, and beyond.
• Manage immigration and visa work in partnership with our immigration provider and counsel, including visa sponsorship and travel/offsite visa processing for the region.
• Support our international benefits programs, and partner with Talent Acquisition on clean handoffs across offer letters, background checks, immigration, and PEO hires.

You’ll be a great addition to the team if you have:

• Very comfortable using AI in your day-to-day work, and excited to find new ways to bring it into People Operations.
• 2-3 years of experience in a People, HR, or operations support role, with a preference for those who've worked in fast-paced tech companies.
• Comfort working with employment laws and standards across the UK, EMEA, and APJ.
• Strong familiarity with HRIS systems (Workday preferred), background check processes, and international benefits programs.
• A knack for juggling lots of moving pieces at once while staying detail-oriented, discreet with confidential data, and reliable in your follow-through.

At a minimum, you need to have:

• The right to work in the UK.
• Some experience in an HR, People, or operations support role, whether through work, internships, or similar.
• Hands-on experience with an HRIS (Workday a plus) and confidence learning new tools quickly.
• Comfort using AI tools and working across spreadsheets and systems.
• Clear written communication and a reliable, organized approach to your work.

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