People Operations & Automation Lead

Cityfibre; Milton Keynes; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Annual leave (generous)

Private medical insurance

Health cash plans

Family-friendly policies

Job summary

CityFibre is hiring a People Operations Specialist in Milton Keynes for a hybrid role combining remote and in-office work two days a week. The role supports the full employee lifecycle, drives automation and uses HR tech to streamline processes, delivering a high-quality experience to employees and managers.

A strong continuous improvement mindset and stakeholder collaboration are essential. You’ll join a team focused on simplifying workflows, improving People processes, and delivering

Qualifications

• Hands-on experience across the employee lifecycle, from onboarding to offboarding.
• Strong track record in improving HR processes and workflows.
• Experience using HR systems and handling People data with high accuracy.

Responsibilities

• Own People Operations activity across the employee lifecycle—onboarding, changes, offboarding, records and data.
• Provide a responsive, high-quality service to employees and managers.
• Identify recurring problems and opportunities to simplify or redesign processes.
• Use automation and digital tools to reduce manual activity and improve experiences.
• Support design, testing and adoption of system improvements and new ways of working.
• Collaborate with People, Payroll, Finance and Technology to keep processes accurate and compliant.

Skills

HR operations

Process improvement

Employee lifecycle

HR systems

Data accuracy

Stakeholder management

Problem solving

Job description

CityFibre is hiring a People Operations Specialist in Milton Keynes for a hybrid role combining remote and in-office work two days a week. The role supports the full employee lifecycle, drives automation and uses HR tech to streamline processes, delivering a high-quality experience to employees and managers.

A strong continuous improvement mindset and stakeholder collaboration are essential. You’ll join a team focused on simplifying workflows, improving People processes, and delivering