Hybrid People Operations Specialist: Process & Automation

CityFibre; United Kingdom; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Generous annual leave

Private medical insurance

Health cash plans

Family-friendly policies

Flexible benefits

Job summary

CityFibre is seeking a People Operations Specialist to own the employee lifecycle, drive automation, and improve workflows. You’ll support onboarding, changes, offboarding and people data while partnering with managers across People, Payroll, Finance and Technology.

You’ll bring hands-on HR operations experience, a continuous improvement mindset, and strong stakeholder skills to ensure accurate, efficient processes and exceptional employee experiences. Hybrid role with strong benefits.

Qualifications

• Hands-on experience across employee lifecycle processes and supporting employees and managers
• Experience using HR systems and working with People data, with a strong focus on accuracy and quality
• Evidence of identifying and personally improving, simplifying or redesigning People processes
• An understanding of how workflows, automation and digital tools can improve operational delivery
• Strong problem-solving and stakeholder skills, with the confidence to bring forward ideas and take ownership
• Experience supporting HR systems change, process mapping, testing or automation would be advantageous

Responsibilities

• Owning People Operations activity across the employee lifecycle, including onboarding, contractual changes, offboarding, employee records and People data
• Providing a responsive and high-quality service to employees and managers, resolving queries and operational issues
• Identifying recurring problems and opportunities to simplify, improve or redesign People processes and workflows
• Using People systems, automation and digital tools to reduce manual activity and improve the employee and manager experience
• Supporting the design, testing and adoption of system improvements and new ways of working
• Working across People, Payroll, Finance and Technology to deliver improvements and ensure processes remain accurate, effective and compliant

Skills

Employee lifecycle

HR systems experience

Data accuracy

Process improvement

Stakeholder engagement

Job description

CityFibre is seeking a People Operations Specialist to own the employee lifecycle, drive automation, and improve workflows. You’ll support onboarding, changes, offboarding and people data while partnering with managers across People, Payroll, Finance and Technology.

You’ll bring hands-on HR operations experience, a continuous improvement mindset, and strong stakeholder skills to ensure accurate, efficient processes and exceptional employee experiences. Hybrid role with strong benefits.